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Taking our Time: Chronic Illness and Time-Based Objects in Families

Published: 28 February 2015 Publication History

Abstract

This study examined the use of time-based objects by patients and their families to manage chronic illnesses at home. Calendar systems and medication containers, the main types of time-based objects studied, were used as part of two family-based collaborative work practices: 1) prompting health management activities, and 2) safeguarding these activities. Additionally, these artifacts were part of two social interaction patterns that managed emotional intimacy: 1) expressing support, and 2) hiding and disguising illness. Accordingly, home-based illness management may be more collaborative than previously recognized. Moreover, through their interactive incorporation into family life, time-based objects are laden with psychosocial significance. Breakdowns in temporal support were also evident, and were accompanied by: missed medication events; rationing of medications; medication errors; and difficulties with preparation for medical appointments. We propose novel artifact designs to better support patients and their families in managing the temporal aspects of chronic illness together.

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        cover image ACM Conferences
        CSCW '15: Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing
        February 2015
        1956 pages
        ISBN:9781450329224
        DOI:10.1145/2675133
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        Published: 28 February 2015

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        Author Tags

        1. calendars
        2. families
        3. health informatics
        4. medication
        5. patient portals
        6. pill boxes
        7. qualitative
        8. visual methods

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