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Accessibility of e-governance in rural India: a critical view point

Published: 27 October 2014 Publication History

Abstract

e-Governance has been embraced by almost all the countries which aim at modernizing public administration by trying to improve information and service delivery, and making government more accountable, transparent, responsive and effective. In a country like India, though there has been a political will for the successful implementation of e-Governance but accessibility of e-Governance in rural India has been a daunting task. Rural India constitutes a major portion of the country to be covered under the e-Governance mission plan. But, due to disadvantaged geographical positioning most of the rural areas are either inaccessible or poorly connected as far as ICT is concerned. As a result, people living in such areas have little access to many of the e-Governance services. Besides this, due to lack of education and inability to cope with ICT, the rural mass has lagged behind their urban counterparts in taking advantage of e-Governance services. In this paper, we analyze the factors that have an impact on the accessibility of e-Governance services, especially in rural India. This study can provide an insight into the actual requirements of the marginalized section of the society which must be suitably addressed in order to improve their accessibility to different ICT enabled services, thereby help achieving the mandate of inclusive e-Governance.

References

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Hariharan, V., Information Poverty: India's New Challenge, Information Technology in Developing Countries 9(2), 1999.
[3]
Backus, M., E-Governance and Developing Countries, Research Report No. 3, April 2001, pp. 1--42.
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Baowaly, M. K., Bhuiyan, M., Accessibility Analysis and Evaluation of Bangladesh Government Websites, Proc. Int. Conf. on Informatics, Electronics & Vision, 2012, 46--51.
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Lazar, J., Wentz, B., et al, A longitudinal study of state government homepage accessibility in Maryland and the role of web page templates for improving accessibility, Govt. Information Quarterly 30, Elsevier, 2013, 289--299.
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Freire, A. P., Russo, C. M., Fortes, R. P. M., A Survey on the Accessibility Awareness of People Involved in Web Development Projects in Brazil, ACM Proc. W4A2008 Technical, April 2008, Beijing, China, 87--96.
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Plessers, P., Casteleyn, S., Yesilada, Y., et al, Accessibility: A Web Engineering Approach, ACM Proc. WWW 2005, May 10--14, 2005, Chiba, Japan, 353--362.
[8]
http://deity.gov.in/content/national-e-governance-plan
[9]
http://www.indg.in/e-Governance/e-Governance/egov-plan.
[10]
Web Content Accessibility Guidelines (WCAG) 2.0, (2008), W3C Recommendation 11 December 2008, http://www.w3.org/TR/WCAG20/.

Cited By

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  • (2021)Government website accessibility: a cross-country analysis of G7 and BRICS countriesUniversal Access in the Information Society10.1007/s10209-021-00804-421:3(609-624)Online publication date: 30-Mar-2021
  • (2019)Accessibility of Italian E-Government Services: The Perspective of Users with DisabilitiesElectronic Governance and Open Society: Challenges in Eurasia10.1007/978-3-030-13283-5_21(281-292)Online publication date: 10-Feb-2019

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  1. Accessibility of e-governance in rural India: a critical view point

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      cover image ACM Other conferences
      ICEGOV '14: Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance
      October 2014
      563 pages
      ISBN:9781605586113
      DOI:10.1145/2691195
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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      • Macao Foundation, Macao SAR Govt: Macao Foundation, Macao SAR Government
      • Municipio de Guimarães: Municipio de Guimarães

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      Association for Computing Machinery

      New York, NY, United States

      Publication History

      Published: 27 October 2014

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      Author Tags

      1. accessibility
      2. e-governance services
      3. rural e-governance

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      ICEGOV2014
      Sponsor:
      • Macao Foundation, Macao SAR Govt
      • Municipio de Guimarães

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      ICEGOV '14 Paper Acceptance Rate 30 of 73 submissions, 41%;
      Overall Acceptance Rate 350 of 865 submissions, 40%

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      Cited By

      View all
      • (2021)Government website accessibility: a cross-country analysis of G7 and BRICS countriesUniversal Access in the Information Society10.1007/s10209-021-00804-421:3(609-624)Online publication date: 30-Mar-2021
      • (2019)Accessibility of Italian E-Government Services: The Perspective of Users with DisabilitiesElectronic Governance and Open Society: Challenges in Eurasia10.1007/978-3-030-13283-5_21(281-292)Online publication date: 10-Feb-2019

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