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ICT capabilities within a Portuguese higher education institution: the case of iscsp, ULisboa

Published: 27 October 2014 Publication History

Abstract

This paper presents a real case of public innovation project - an eGovernment project in the area of Higher Education- where reformation and transformation of school bureaucracy was implemented. Innovative ICT capabilities were introduced in ISCSP within a planned, motivated and controlled environment where leadership styles and management practices are focused on business succes. This is a real experience of an eGovernement transformation program where business "is doing more with less". We describe the adoption and diffusion model used in this transformation program. This succesful approach may model other eGovernement projects.

References

[1]
Berry, F. S., & Berry, W. D. (2007). Innovation and Diffusion Models in Policy Research. In P. A. Sabatier, Theories of the Policy Process (pp. 223--260). USA: Westview Press.
[2]
Esteves, J., & Rhoda, J. C. (2008). A Comprehensive framework for the assessment of eGovernment projects. Government Information Quartely 25 - Science Direct, pp. 118--132.
[3]
ISCSP (2014). Relatório de Actividades 2013. Lisboa: ISCSP.
[4]
Janssen, M., & Estevez, E. (2013). Lean Government and platform-based governance - Doing more with less. Government Information Quarterly 30, 51--58.
[5]
Ojo, A., Janowski, T., & Estevez, E. (2011). Whole-of-Government approach to Information technology strategy management: Building a sustainable collaborative tecnology environement in government. Information Polity 16, 233--250 IOS Press.
[6]
Rogers, E. M. (2003). Diffusion of Innovations (fifth edition). New York: Free Press.
[7]
Ward, J., & Peppard, J. (2002). Strategic Planning for Information Systems (Third Edition). England: Wile.

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cover image ACM Other conferences
ICEGOV '14: Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance
October 2014
563 pages
ISBN:9781605586113
DOI:10.1145/2691195
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Sponsors

  • Macao Foundation, Macao SAR Govt: Macao Foundation, Macao SAR Government
  • Municipio de Guimarães: Municipio de Guimarães

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 27 October 2014

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Author Tags

  1. adoption & diffusion models
  2. business process
  3. digital strategy
  4. higher education
  5. ict capabilities
  6. operational efficiency
  7. organizational factors
  8. strategic business planning

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  • Research-article

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ICEGOV2014
Sponsor:
  • Macao Foundation, Macao SAR Govt
  • Municipio de Guimarães

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ICEGOV '14 Paper Acceptance Rate 30 of 73 submissions, 41%;
Overall Acceptance Rate 350 of 865 submissions, 40%

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