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When e-gov deals with tourists: the case of visa information

Published: 27 October 2014 Publication History

Abstract

While tourism is considered as being mainly a private industry sector, its operation does overlap frequently with public administration. In this paper, the case of visa requirements information is presented, studying how official websites of 165 countries, published by National Tourism Offices or Ministries of Tourism, do cover the requirements for foreigners in order to enter their country as tourists. The considered stakeholders are the foreigners who intend to get necessary info before their travelling abroad, and public bodies devoted to Tourism. It is argued that such information -- its availability, completeness, and currency -- can help to better serve travelers (and prospects), and, by doing so, to better serve own economy and citizens. This paper focuses on the web pages regarding visa information, examining it through a variety of indicators such as visa application process, timing, and document requirements.

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cover image ACM Other conferences
ICEGOV '14: Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance
October 2014
563 pages
ISBN:9781605586113
DOI:10.1145/2691195
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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  • Macao Foundation, Macao SAR Govt: Macao Foundation, Macao SAR Government
  • Municipio de Guimarães: Municipio de Guimarães

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 27 October 2014

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Author Tags

  1. egovernment
  2. etourism
  3. visa information

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  • Research-article

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ICEGOV2014
Sponsor:
  • Macao Foundation, Macao SAR Govt
  • Municipio de Guimarães

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ICEGOV '14 Paper Acceptance Rate 30 of 73 submissions, 41%;
Overall Acceptance Rate 350 of 865 submissions, 40%

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  • (2022)e-Government and TourismHandbook of e-Tourism10.1007/978-3-030-48652-5_101(1629-1644)Online publication date: 2-Sep-2022
  • (2022)e-Government and TourismHandbook of e-Tourism10.1007/978-3-030-05324-6_101-2(1-17)Online publication date: 8-Apr-2022
  • (2022)e-Government and TourismHandbook of e-Tourism10.1007/978-3-030-05324-6_101-1(1-16)Online publication date: 25-Feb-2022
  • (2021)A Usability Audit Model for Destination Websites Management in the Digital EconomyDisruptive Technology and Digital Transformation for Business and Government10.4018/978-1-7998-8583-2.ch015(286-306)Online publication date: 2021
  • (2021)Usability Audit Model for Tourism Destination WebsitesInnovations in Digital Branding and Content Marketing10.4018/978-1-7998-4420-4.ch008(160-188)Online publication date: 2021
  • (2018)eVisa’s impacts on travel and tourism: the case of TurkeyJournal of Hospitality and Tourism Technology10.1108/JHTT-02-2017-00199:1(14-32)Online publication date: 12-Mar-2018
  • (2017)When digital government matters for tourism: a stakeholder analysisInformation Technology & Tourism10.1007/s40558-017-0087-217:3(315-333)Online publication date: 10-Jul-2017

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