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The emerging role of IT leadership in local government: challenges, realities, and recommendations

Published: 27 October 2014 Publication History

Abstract

This experience paper sets forth a look at the emerging role of local government IT leaders, namely IT Directors and CIOs, and presents challenges and opportunities as local governments navigate with these leadership professions within their own context. Much of the research to date on the role of CIO has been conducted in larger governments (i.e. state and federal) but as counties and cities continue to appoint IT leaders, there is a need to look at how the context of local government CIO is different. Based on data collected from New York State Local Government IT Directors, experiences of working with hundreds of local government leaders from across the world over the past 20 years, and a review of practitioner and scholarly literature, this paper also sets forth findings and a set of recommendations for local government IT leaders and elected officials as they work together maximize their investments to generate the most value for their constituents.

References

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Aldama-Nalda, Armando, et al. "Smart cities and service integration initiatives in North American cities: a status report." Proceedings of the 13th Annual International Conference on Digital Government Research. ACM, 2012.
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Pardo, Theresa. "Becoming a Smarter City: Does Size Matter?" Rockefeller College of Public Affairs and Policy, Spring 2014: 13. Print.
[4]
Meskell, Darlene. "The Role of the Government CIO." GSA Intergovernmental Solutions Newsletter, 2008: 1--3. Print.
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Evans, Karen. "The Role of the Federal Government's CIO." GSA Intergovernmental Solutions Newsletter, 2008: 5--8. Print.
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Forman, Mark. "Changing Role of the CIO." GSA Intergovernmental Solutions Newsletter, 2008: 7--8. Print.
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Dawes, Sharon. "What Makes a Successful CIO?" GSA Intergovernmental Solutions Newsletter, 2008: 9--10. Print.
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Takai, Teri. "The Brave New State CIO." GSA Intergovernmental Solutions Newsletter, 2008: 13--14. Print.
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Webb, Rick. "Steering the Ship through the Storm: Four Success Factors for State CIOs." CIO Leadership for State Governments: Emerging Trends and Practices. Alexandria, Virginia: Public Technology Institute, 2011. Print.
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Wagner, G. Martin. "Success Depends on the Abilities of the CIO and the Readiness of the Organization." GSA Intergovernmental Solutions Newsletter, 2008: 11--12. Print.
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PWC. "The Consumerization of IT: The Next-generation CIO": Center for Technology and Innovation, 2011. Print
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Cited By

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  • (2024)Exploring the evolution of leadership in government: a bibliometric study from e-government era into the digital ageCogent Social Sciences10.1080/23311886.2024.241487710:1Online publication date: 18-Oct-2024
  • (2021)Local Leadership: Types and FunctionsPeace, Justice and Strong Institutions10.1007/978-3-319-95960-3_136(528-538)Online publication date: 16-Jun-2021
  • (2020)Local Leadership: Types and FunctionsPeace, Justice and Strong Institutions10.1007/978-3-319-71066-2_136-1(1-11)Online publication date: 18-Nov-2020

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  1. The emerging role of IT leadership in local government: challenges, realities, and recommendations

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      cover image ACM Other conferences
      ICEGOV '14: Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance
      October 2014
      563 pages
      ISBN:9781605586113
      DOI:10.1145/2691195
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

      Sponsors

      • Macao Foundation, Macao SAR Govt: Macao Foundation, Macao SAR Government
      • Municipio de Guimarães: Municipio de Guimarães

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      Association for Computing Machinery

      New York, NY, United States

      Publication History

      Published: 27 October 2014

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      Author Tags

      1. Chief Information Officer (CIO)
      2. IT leadership
      3. IT planning
      4. funding
      5. information technology
      6. intergovernmental
      7. local government
      8. strategic planning

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      • Research-article

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      ICEGOV2014
      Sponsor:
      • Macao Foundation, Macao SAR Govt
      • Municipio de Guimarães

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      ICEGOV '14 Paper Acceptance Rate 30 of 73 submissions, 41%;
      Overall Acceptance Rate 350 of 865 submissions, 40%

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      Cited By

      View all
      • (2024)Exploring the evolution of leadership in government: a bibliometric study from e-government era into the digital ageCogent Social Sciences10.1080/23311886.2024.241487710:1Online publication date: 18-Oct-2024
      • (2021)Local Leadership: Types and FunctionsPeace, Justice and Strong Institutions10.1007/978-3-319-95960-3_136(528-538)Online publication date: 16-Jun-2021
      • (2020)Local Leadership: Types and FunctionsPeace, Justice and Strong Institutions10.1007/978-3-319-71066-2_136-1(1-11)Online publication date: 18-Nov-2020
      • (2016)How Business Strategy and Changes to Business Strategy Impact the Role and the Tasks of CIOs: An Evolutionary Model2016 49th Hawaii International Conference on System Sciences (HICSS)10.1109/HICSS.2016.609(4910-4919)Online publication date: Jan-2016

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