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Gamification: an effective mechanism to promote civic engagement and generate trust?

Published: 27 October 2014 Publication History

Abstract

This document addresses the issue of citizen participation within the framework of governance and analyzes the elements that make up the theory with which Putnam defined social capital: civic engagement and trust in institutions. The second part describes the different game mechanisms and dynamics used in gamification and finally, a reflection is made about the impact gamification could have in participation.

References

[1]
Covey, Stephen M. R. "Transformando la confianza en una ventaja competitiva". Gestión Magazine. Dominican Republic. July-September 2011.
[2]
Gartner. "Hype Cycle for Smart Government", 2013.
[3]
Barómetro de las Américas. Vanderbilt University 2012
[4]
Liendo, Nicolás. "El crecimiento económico y la confianza en las instituciones de gobierno". Boletín PNUD-Instituto de Iberoamérica. Universidad de Salamanca. June 2011.
[5]
Osterrieth, Paul. Psicología Infantil. Editorial Morata, 2008.
[6]
Putnam, Robert. Making Democracy Work: Civic Traditions in Modern Italy. Princeton University Press, 1993.
[7]
Urteaga, Eguzki. "La teoría del Capital Social de Robert Putnam, originalidad y carencias". Reflexión Política. Universidad Autónoma de Bucaramanga. Vol 15, No 29, 2013.

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  • (2024)An overview of civic engagement tools for rural communitiesOpen Research Europe10.12688/openreseurope.18077.14(195)Online publication date: 6-Sep-2024
  • (2024)Socio-Technical Trustworthiness (SoTechTrust): A Framework to Ensure the Trustworthiness of Socio-Technical SystemsComputer Supported Qualitative Research10.1007/978-3-031-65735-1_21(375-401)Online publication date: 2-Oct-2024
  • (2023)Review of Serious Energy Games: Objectives, Approaches, Applications, Data Integration, and Performance AssessmentEnergies10.3390/en1619694816:19(6948)Online publication date: 4-Oct-2023
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    ICEGOV '14: Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance
    October 2014
    563 pages
    ISBN:9781605586113
    DOI:10.1145/2691195
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

    Sponsors

    • Macao Foundation, Macao SAR Govt: Macao Foundation, Macao SAR Government
    • Municipio de Guimarães: Municipio de Guimarães

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 27 October 2014

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    Author Tags

    1. citizenship
    2. engagement
    3. gamification
    4. governance
    5. participation
    6. trust

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    ICEGOV2014
    Sponsor:
    • Macao Foundation, Macao SAR Govt
    • Municipio de Guimarães

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    ICEGOV '14 Paper Acceptance Rate 30 of 73 submissions, 41%;
    Overall Acceptance Rate 350 of 865 submissions, 40%

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    Cited By

    View all
    • (2024)An overview of civic engagement tools for rural communitiesOpen Research Europe10.12688/openreseurope.18077.14(195)Online publication date: 6-Sep-2024
    • (2024)Socio-Technical Trustworthiness (SoTechTrust): A Framework to Ensure the Trustworthiness of Socio-Technical SystemsComputer Supported Qualitative Research10.1007/978-3-031-65735-1_21(375-401)Online publication date: 2-Oct-2024
    • (2023)Review of Serious Energy Games: Objectives, Approaches, Applications, Data Integration, and Performance AssessmentEnergies10.3390/en1619694816:19(6948)Online publication date: 4-Oct-2023
    • (2022)From Gamification to Serious Games: Reinventing Learning ProcessesPedagogy - Challenges, Recent Advances, New Perspectives, and Applications10.5772/intechopen.101324Online publication date: 12-Oct-2022
    • (2022)How to Gamify E-Government Services?Handbook of Research on Cross-Disciplinary Uses of Gamification in Organizations10.4018/978-1-7998-9223-6.ch004(86-104)Online publication date: 2022
    • (2022)Using Gamification in Egyptian E-GovernmentProceedings of the 8th International Conference on Advanced Intelligent Systems and Informatics 202210.1007/978-3-031-20601-6_31(344-353)Online publication date: 18-Nov-2022
    • (2022)HotCity—A Gamified Token System for Reporting Waste Heat SourcesDisruptive Technologies in Media, Arts and Design10.1007/978-3-030-93780-5_2(15-27)Online publication date: 28-Feb-2022
    • (2021)Imagining the future with citizens: participatory foresight and democratic policy design in Marcoussis, FrancePolicy Design and Practice10.1080/25741292.2021.19306875:1(66-85)Online publication date: 7-Jun-2021
    • (2021)A Literature Review of E-government Services with Gamification ElementsInternational Journal of Public Administration10.1080/01900692.2021.193004245:13(964-980)Online publication date: 26-Jun-2021
    • (2021)Gamification-less: may gamification really foster civic participation? A controlled field experimentJournal of Ambient Intelligence and Humanized Computing10.1007/s12652-021-03322-613:9(4451-4465)Online publication date: 14-Jun-2021
    • Show More Cited By

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