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Smart Presence for Retirement Community Employees

Published: 02 March 2015 Publication History

Abstract

The goal of this study was to understand what employees of continuing care retirement communities (CCRC) think about the smart presence technology. To better understand their perceptions of the benefits, concerns, and adoption criteria for smart presence systems we have conducted a needs assessment with CCRC employees who were given first-hand experience operating the BEAM as a pilot and local user. Participants indicated there is potential for smart presence technology in retirement communities and shared an equal number of benefits and concerns. The benefits that were mentioned included convenience and effort/time saving, visualization and socialization whereas the concerns that were mentioned included limitations of the system, emotional harm to others/residents and physical harm to others. It is important to understand such attitudes toward technology, because they are predictive of adoption.

References

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Paulos, E. & Canny, J. 2001. Social tele-embodiment: understanding presence. Autonomous Robots. vol. 11. no. 1. pp. 87--95.
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Tsui, K. M., Desai, M., Yanco, H.A., & Uhlik, C. 2011. Exploring use cases for telepresence robots. HRI'11.
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Beer, J. M., & Takayama, L. 2011. Mobile remote presence systems for older adults: Acceptance, benefits, and concerns. HRI'11. pp. 19--26.
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Lee, M. K. & Takayama, L. 2011. Now, I have a body: uses and social norms for mobile remote presence in the workplace. CHI '11. pp. 33--42.
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Kristoffersson, A., Coradeschi, S., Loutfi, A., & SeverinsonEklundh, K. 2011. An Exploratory Study of Health Professionals' attitudes about robotic telepresence technology. Journal of Technology in Human Services. vol. 29. no. 4. pp. 263--283.

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    cover image ACM Conferences
    HRI'15 Extended Abstracts: Proceedings of the Tenth Annual ACM/IEEE International Conference on Human-Robot Interaction Extended Abstracts
    March 2015
    336 pages
    ISBN:9781450333184
    DOI:10.1145/2701973
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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    New York, NY, United States

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    Published: 02 March 2015

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    1. smart presence

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    HRI'15 Extended Abstracts Paper Acceptance Rate 92 of 102 submissions, 90%;
    Overall Acceptance Rate 192 of 519 submissions, 37%

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