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Developing Smart Cities Services through Semantic Analysis of Social Streams

Published: 18 May 2015 Publication History

Abstract

This paper presents a domain-agnostic framework for intelligent processing of textual streams coming from social networks. The framework implements a pipeline of techniques for semantic representation, sentiment analysis, automatic content classification, and provides an analytics console to get some findings from the extracted data. The effectiveness of the platform has already been proved by deploying it in two smart cities-related scenarios: in the first it was exploited to monitor the recovering state of the social capital of L'Aquila's city after the dreadful earthquake of April 2009, while in the latter a semantic analysis of the content posted on social networks was performed to build a map of the most at-risk areas of the Italian territory.
In both scenarios, the outcomes resulting from the analysis confirmed the insight that the adoption of methodologies for intelligent and semantic analysis of textual content can provide interesting findings useful to improve the understanding of very complex phenomena.

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Cited By

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  • (2021)Mining social media for open innovation in transportation systems2016 IEEE 19th International Conference on Intelligent Transportation Systems (ITSC)10.1109/ITSC.2016.7795549(169-174)Online publication date: 10-Mar-2021
  • (2021)A New Sentiment Analysis System of Climate Change for Smart City Governance Based on Deep LearningInnovations in Smart Cities Applications Volume 410.1007/978-3-030-66840-2_2(17-28)Online publication date: 13-Feb-2021
  • (2020)Combining Quality of Service and Quality of Experience to Visualize and Analyze City Services14th WCEAM Proceedings10.1007/978-3-030-64228-0_5(46-54)Online publication date: 3-Dec-2020
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  1. Developing Smart Cities Services through Semantic Analysis of Social Streams

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    cover image ACM Other conferences
    WWW '15 Companion: Proceedings of the 24th International Conference on World Wide Web
    May 2015
    1602 pages
    ISBN:9781450334730
    DOI:10.1145/2740908

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    • IW3C2: International World Wide Web Conference Committee

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 18 May 2015

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    Author Tags

    1. big data
    2. entity linking
    3. natural language processing
    4. semantic
    5. sentiment analysis
    6. smart cities

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    Overall Acceptance Rate 1,899 of 8,196 submissions, 23%

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    View all
    • (2021)Mining social media for open innovation in transportation systems2016 IEEE 19th International Conference on Intelligent Transportation Systems (ITSC)10.1109/ITSC.2016.7795549(169-174)Online publication date: 10-Mar-2021
    • (2021)A New Sentiment Analysis System of Climate Change for Smart City Governance Based on Deep LearningInnovations in Smart Cities Applications Volume 410.1007/978-3-030-66840-2_2(17-28)Online publication date: 13-Feb-2021
    • (2020)Combining Quality of Service and Quality of Experience to Visualize and Analyze City Services14th WCEAM Proceedings10.1007/978-3-030-64228-0_5(46-54)Online publication date: 3-Dec-2020
    • (2020)A Social Media Ontology-Based Sentiment Analysis and Community Detection Framework: Brexit Case StudyInnovations in Smart Cities Applications Edition 310.1007/978-3-030-37629-1_8(89-103)Online publication date: 1-Feb-2020
    • (2017)Characterizing geo-located tweets in brazilian megacities2017 International Smart Cities Conference (ISC2)10.1109/ISC2.2017.8090832(1-6)Online publication date: Sep-2017
    • (2017)Data oriented view of a smart city: A big data approach2017 International Conference on Emerging Trends & Innovation in ICT (ICEI)10.1109/ETIICT.2017.7977009(51-55)Online publication date: Feb-2017

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