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Empathic communication of accessibility barriers in web 2.0 editing

Published: 18 May 2015 Publication History

Abstract

This article presents a proposal for avoiding accessibility errors in Web 2.0 contexts through a new concept of web editor that helps non-technical content writers to evaluate and repair accessibility errors. This proposal implements accessibility guidelines and pays special attention to communication issues following the semiotic engineering principles. The communication of accessibility errors is made through several disabled "personas" enabling the writer to empathize with the user through simulation tools. A proof-of-concept prototype was created and showed quite good results when tested on 8 users in comparison with a traditional evaluation tool.

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Cited By

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  • (2025)Improve communication of accessibility web barriers with an empathetic perspective to enhance the accessible user experience (AUX)Universal Access in the Information Society10.1007/s10209-025-01188-5Online publication date: 12-Feb-2025
  • (2022)Design Techniques for Exploring Inclusive Automotive Interaction Design in the Age of Vehicular Automation2022 IEEE 3rd International Conference on Human-Machine Systems (ICHMS)10.1109/ICHMS56717.2022.9980641(1-10)Online publication date: 17-Nov-2022
  • (2022)Web Accessibility for People with Cognitive Disabilities: A Systematic Literature Review from 2015 to 2021HCI International 2022 – Late Breaking Papers: HCI for Health, Well-being, Universal Access and Healthy Aging10.1007/978-3-031-17902-0_19(261-276)Online publication date: 16-Oct-2022
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cover image ACM Conferences
W4A '15: Proceedings of the 12th International Web for All Conference
May 2015
214 pages
ISBN:9781450333429
DOI:10.1145/2745555
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Publication History

Published: 18 May 2015

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Author Tags

  1. accessibility
  2. barriers web
  3. empathic communication
  4. eye tracker
  5. user-generated content
  6. web editor

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  • Research-article

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  • Spanish Ministry of Science and Innovation

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W4A '15
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W4A '15: International Web for All Conference
May 18 - 20, 2015
Florence, Italy

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W4A '15 Paper Acceptance Rate 11 of 31 submissions, 35%;
Overall Acceptance Rate 171 of 371 submissions, 46%

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Cited By

View all
  • (2025)Improve communication of accessibility web barriers with an empathetic perspective to enhance the accessible user experience (AUX)Universal Access in the Information Society10.1007/s10209-025-01188-5Online publication date: 12-Feb-2025
  • (2022)Design Techniques for Exploring Inclusive Automotive Interaction Design in the Age of Vehicular Automation2022 IEEE 3rd International Conference on Human-Machine Systems (ICHMS)10.1109/ICHMS56717.2022.9980641(1-10)Online publication date: 17-Nov-2022
  • (2022)Web Accessibility for People with Cognitive Disabilities: A Systematic Literature Review from 2015 to 2021HCI International 2022 – Late Breaking Papers: HCI for Health, Well-being, Universal Access and Healthy Aging10.1007/978-3-031-17902-0_19(261-276)Online publication date: 16-Oct-2022
  • (2021)Using Personas with Visual Impairments to Explore the Design of an Accessible Self-Driving Vehicle Human-Machine InterfaceProceedings of the Human Factors and Ergonomics Society Annual Meeting10.1177/107118132165122365:1(337-341)Online publication date: 12-Nov-2021
  • (2019)Developing Accessible ServicesProceedings of the 2019 CHI Conference on Human Factors in Computing Systems10.1145/3290605.3300446(1-12)Online publication date: 2-May-2019
  • (2015)Comunicability of two web 2.0 accessibility evaluation tools2015 10th Computing Colombian Conference (10CCC)10.1109/ColumbianCC.2015.7333425(269-272)Online publication date: Sep-2015

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