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Mining consumer impulsivity from offline and online behavior

Published:07 September 2015Publication History

ABSTRACT

Consumer impulsivity is a psychological feature characterizing the impulsive buying tendency. In this paper, by bridging consumer behavior with perceived stimuli on social networks, we present a computational framework, termed Consumer Impulsivity Model (CIM), for exploring a consumer's impulsivity in both offline and online context: consumption-related location visit indicating consumption patterns in the physical realm, and online shopping behavior indicating economic activities on the Internet. To demonstrate the effectiveness of CIM, we conduct extensive experiments, with a large dataset we have collected from thousands of consumers. The results show that 1) for 103 subjects, the inferred consumer impulsivity has a positive Pearson correlation with survey results in the situation of product and product category, respectively. 2) females inferred impulsivity is higher than males on average in the situation of product and product category, respectively. Age has a negative Pearson correlation with inferred impulsivity in the situation of POI, POI category and product category, respectively. 3) for next behavior prediction, our model defeats several presented baselines. These results suggest that our framework CIM offers a powerful paradigm for 1) presenting an effective measurement for consumer impulsivity. 2) uncovering the correlation between consumer impulsivity and demographic factors and 3) revealing that the introduction of impulsivity is effective in predicting consumer behavior.

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      • Published in

        cover image ACM Conferences
        UbiComp '15: Proceedings of the 2015 ACM International Joint Conference on Pervasive and Ubiquitous Computing
        September 2015
        1302 pages
        ISBN:9781450335744
        DOI:10.1145/2750858

        Copyright © 2015 ACM

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        Publication History

        • Published: 7 September 2015

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        UbiComp '15 Paper Acceptance Rate101of394submissions,26%Overall Acceptance Rate764of2,912submissions,26%

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