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Influence of Vertical Result in Web Search Examination

Published: 09 August 2015 Publication History

Abstract

Research in how users examine results on search engine result pages (SERPs) helps improve result ranking, advertisement placement, performance evaluation and search UI design. Although examination behavior on organic search results (also known as "ten blue links") has been well studied in existing works, there lacks a thorough investigation on how users examine SERPs with verticals. Considering the fact that a large fraction of SERPs are served with one or more verticals in the practical Web search scenario, it is of vital importance to understand the influence of vertical results on search examination behaviors. In this paper, we focus on five popular vertical types and try to study their influences on users' examination processes in both cases when they are relevant or irrelevant to the search queries. With examination behavior data collected with an eye-tracking device, we show the existence of vertical-aware user behavior effects including vertical attraction effect, examination cut-off effect in the presence of a relevant vertical, and examination spill-over effect in the presence of an irrelevant vertical. Furthermore, we are also among the first to systematically investigate the internal examination behavior within the vertical results. We believe that this work will promote our understanding of user interactions with federated search engines and bring benefit to the construction of search performance evaluations.

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    cover image ACM Conferences
    SIGIR '15: Proceedings of the 38th International ACM SIGIR Conference on Research and Development in Information Retrieval
    August 2015
    1198 pages
    ISBN:9781450336215
    DOI:10.1145/2766462
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Published: 09 August 2015

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    Author Tags

    1. eye tracking
    2. federated search
    3. user behavior analysis

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    Overall Acceptance Rate 792 of 3,983 submissions, 20%

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    • (2024)Visualization-Enhanced Aggregated Search InterfacesProceedings of the 2024 Conference on Human Information Interaction and Retrieval10.1145/3627508.3638336(461-464)Online publication date: 10-Mar-2024
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