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Lend me sugar, I am your neighbor!: a content analysis of online forums for local communities

Published: 27 June 2015 Publication History

Abstract

A variety of online tools have grown as platforms to encourage community development among neighbors. In a study of 22 online forums for local communities, we explored how the content shared on these systems reflects their contribution to their goal of community development and, at the same time, how it affects their sustainability as information systems. Our results show that local forums are primarily used to mobilize resources from local residents. Many mobilization requests seem to rely on users' offline connections, which considerably change the patterns of users' interaction online. These characteristics speak to how the interplay of offline and online connections introduce new challenges and opportunities to maintain thriving online platforms for local communities. Our paper reports on these issues and discusses their implications for the development and study of participatory technologies for community development.

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  • (2024)The Neighborhood Prism: How Localized Social Networks Reflect Offline DemographicsCompanion Publication of the 2024 Conference on Computer-Supported Cooperative Work and Social Computing10.1145/3678884.3681870(323-329)Online publication date: 11-Nov-2024
  • (2024)Under the (neighbor)hood: Hyperlocal Surveillance on NextdoorProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3641967(1-22)Online publication date: 11-May-2024
  • (2023)User Perceptions of Help Posts in Commu Help Exchange ApplicationProceedings of the 26th International Academic Mindtrek Conference10.1145/3616961.3617809(329-333)Online publication date: 3-Oct-2023
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  1. Lend me sugar, I am your neighbor!: a content analysis of online forums for local communities

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    cover image ACM Other conferences
    C&T '15: Proceedings of the 7th International Conference on Communities and Technologies
    June 2015
    167 pages
    ISBN:9781450334600
    DOI:10.1145/2768545
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Publication History

    Published: 27 June 2015

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    Author Tags

    1. content
    2. design
    3. hyper-local
    4. local systems
    5. mobilization requests
    6. social capital
    7. urban informatics

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    C&T '15
    C&T '15: Communities and Technologies 2015
    June 27 - 30, 2015
    Limerick, Ireland

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    • (2024)The Neighborhood Prism: How Localized Social Networks Reflect Offline DemographicsCompanion Publication of the 2024 Conference on Computer-Supported Cooperative Work and Social Computing10.1145/3678884.3681870(323-329)Online publication date: 11-Nov-2024
    • (2024)Under the (neighbor)hood: Hyperlocal Surveillance on NextdoorProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3641967(1-22)Online publication date: 11-May-2024
    • (2023)User Perceptions of Help Posts in Commu Help Exchange ApplicationProceedings of the 26th International Academic Mindtrek Conference10.1145/3616961.3617809(329-333)Online publication date: 3-Oct-2023
    • (2023)Shareish (Share & Cherish): an open-source, map-based, web platform to foster mutual aidProceedings of the 11th International Conference on Communities and Technologies10.1145/3593743.3593790(238-251)Online publication date: 29-May-2023
    • (2022)Online Neighborhood Networks: The Relationship Between Online Communication Practices and Neighborhood DynamicsMedia and Communication10.17645/mac.v10i2.512910:2(108-118)Online publication date: 26-May-2022
    • (2022)Digitalisierung und nachbarschaftlicher Zusammenhalt im ländlichen RaumRaumforschung und Raumordnung | Spatial Research and Planning10.14512/rur.10880:3(329-343)Online publication date: 30-Jun-2022
    • (2022)Exploring the User Base of Online Neighborhood Networks: Determinants of Online Neighborhood Network Membership and UsesJournal of Urban Technology10.1080/10630732.2022.210021130:3(47-62)Online publication date: 2-Nov-2022
    • (2022)Professional wildfire mitigation competency: a potential policy gapInternational Journal of Wildland Fire10.1071/WF2201231:7(651-657)Online publication date: 13-Jul-2022
    • (2021)The development and psychometric testing of the expressive and instrumental Online Neighborhood Network Uses Scale (ONNUS)Cyberpsychology: Journal of Psychosocial Research on Cyberspace10.5817/CP2021-3-815:3Online publication date: 24-Aug-2021
    • (2021)Conceptualizing Hyperlocal Information Systems for Developing CountriesProceedings of the ACM on Human-Computer Interaction10.1145/34795095:CSCW2(1-26)Online publication date: 18-Oct-2021
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