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Requirement and input collection: Development of guidelines to allow people with cognitive disabilities to exploit the full potential of mobile ICT

Published: 24 August 2015 Publication History

Abstract

There is an urgent, real need to better understand how mobile ICT products and services can be designed to better meet the needs of persons with cognitive disabilities (including older users), and to develop and update standards to ensure that they recommend solutions that are beneficial to this group of users to exploit the true potential of mobile information and communication technologies (ICT).
An ETSI (European Telecommunication Standards Institute) expert team is currently developing such guidelines, in collaboration with other standardization bodies (including ISO and W3C), during an 18-month period. The work started in March 2015.
At the Mobile HCI 2015 Workshop#3 focused on Mobile Cognition, we intend to present, share and discuss our topic, approach, classification, insight and early draft design recommendations that extend over all five workshop topics. Additionally, we plan to raise issues and topics of common interest with expert colleagues working in the field and invite those interested to collaborate with us during the later phases of the work, to exploit the true potential of mobile ICT, to support people with cognitive disabilities.
Last but not least, we would also like to invite leading researchers to guide and assist our work, possibly through direct participation in a reference group.

References

[1]
ETSI EN 301 549: Accessibility requirements suitable for public procurement of ICT products and services in Europe, 2015. http://www.etsi.org/deliver/etsi_en/301500_301599/301549/01.00.00_20/en_301549v010000c.pdf
[2]
ETSI EG 202 848: Inclusive eServices for all: Optimizing the accessibility and the use of upcoming user-interaction technologies http://www.etsi.org/deliver/etsi_eg/202800_202899/202848/01.01.01_60/eg_202848v010101p.pdf
[3]
ETSI EG 202 417: User education guidelines for mobile terminals and services http://www.etsi.org/deliver/etsi_eg/202400_202499/202417/01.01.02_60/eg_202417v010102p.pdf
[4]
ETSI TR 102 068: Requirements for assistive technology devices in ICT http://docbox.etsi.org/EC_Files/EC_Files/tr_102068v010103p.pdf
[5]
ETSI ES 202 076: User Interfaces; Generic spoken command vocabulary for ICT devices and services http://www.etsi.org/deliver/etsi_es/202000_202099/202076/02.01.01_50/es_202076v020101m.pdf
[6]
Blanck, P.: The Struggle for Web eQuality by Persons with Cognitive Disabilities. Behavioral Sciences and the Law 32(1). 2014. Pp. 4--32.
[7]
Braddock, D.; Rizzolo, M.; Thompson, M.; Bell, R. Emerging Technologies and Cognitive Disability. Journal of Special Education Technology, 19 (4), 2004. pp. 49--56.
[8]
ETSI. Terms of Reference - Specialist Task Force STF ZV (TC HF). Recommendations to allow people with cognitive disabilities to exploit the potential of mobile technologies. Version 0.3.1. January 2015. https://portal.etsi.org/stfs/ToR/ToR488v03_HF_EC2014_10_Accessibility_Cognitive.doc
[9]
World Health Organization. ICF: International Classification of Functioning, Disability and Health. 2001.

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    cover image ACM Conferences
    MobileHCI '15: Proceedings of the 17th International Conference on Human-Computer Interaction with Mobile Devices and Services Adjunct
    August 2015
    697 pages
    ISBN:9781450336536
    DOI:10.1145/2786567
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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    Published: 24 August 2015

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    1. Human factors
    2. accessibility
    3. cognitive
    4. human factors
    5. mobile

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