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Forager: designing location-aware applications for informal waste recyclers in Brazil

Published: 07 September 2015 Publication History

Abstract

Informal waste collectors can provide recycling services to developing cities, while cities seek better data collection and stewardship of their waste systems. Mobile applications can mediate this relationship, but must be accessible and adopted by informal workers. Based on past work with recycling cooperatives in Brazil, we built and tested Forager, a web and mobile platform for coops to track their own collection vehicles in real-time and improve coordination and transparency with their private partners and local government. Through observations, workshops, and interviews, we identified simple, error-tolerant, unobtrusive interfaces as ideal for informal work environments. Finally, we discuss how security, workload, and user expectations present unique opportunities and challenges for pervasive urban applications in developing contexts.

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      cover image ACM Conferences
      UbiComp/ISWC'15 Adjunct: Adjunct Proceedings of the 2015 ACM International Joint Conference on Pervasive and Ubiquitous Computing and Proceedings of the 2015 ACM International Symposium on Wearable Computers
      September 2015
      1626 pages
      ISBN:9781450335751
      DOI:10.1145/2800835
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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      Published: 07 September 2015

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      Author Tags

      1. case study
      2. informal sector
      3. mobile app
      4. participatory design
      5. prototyping
      6. user-centered design
      7. waste management
      8. web app

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