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Multi-user Multi-device Interaction with Large Displays at the Point of Sale: An Application Case

Published: 15 November 2015 Publication History

Abstract

The internet raises challenges for retailers, since it provides a competing sales channel that allows effectively unlimited access to arbitrary products. In particular, this enables a phenomenon known as showrooming, where customers inspect products in local stores and subsequently order from arbitrary online shops. By combining large public displays in stores with personal mobile devices, our prototype multi-user shopping system has the potential to alleviate this: Store-specific shopping carts on the mobile bind customers even after they have exited the store. Significantly, the system is optimized to minimize attention switches between the devices by treating the mobile device as eyes-free remote control wherever possible, using the mobile display only for personal data. We report on interaction concepts, our prototypical implementation, and user feedback, contributing an initial iteration for best practices in this domain.

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Cited By

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  • (2024)Enhancing Collaborative Shopping Experience Through Interactive Personalized Avatars and Shared Gaze in a Multi-User Augmented Reality EnvironmentInternational Journal of Human–Computer Interaction10.1080/10447318.2024.2381923(1-22)Online publication date: 29-Jul-2024
  • (2022)Understanding and Creating Spatial Interactions with Distant Displays Enabled by Unmodified Off-The-Shelf SmartphonesMultimodal Technologies and Interaction10.3390/mti61000946:10(94)Online publication date: 19-Oct-2022

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  1. Multi-user Multi-device Interaction with Large Displays at the Point of Sale: An Application Case

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    cover image ACM Conferences
    ITS '15: Proceedings of the 2015 International Conference on Interactive Tabletops & Surfaces
    November 2015
    522 pages
    ISBN:9781450338998
    DOI:10.1145/2817721
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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    New York, NY, United States

    Publication History

    Published: 15 November 2015

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    Author Tags

    1. attention switches
    2. cross-device interaction
    3. large displays
    4. mobile phones
    5. multi-display environment
    6. point of sale

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    ITS '15
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    ITS '15: Interactive Tabletops and Surfaces
    November 15 - 18, 2015
    Madeira, Portugal

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    ITS '15 Paper Acceptance Rate 29 of 122 submissions, 24%;
    Overall Acceptance Rate 119 of 418 submissions, 28%

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    View all
    • (2024)Enhancing Collaborative Shopping Experience Through Interactive Personalized Avatars and Shared Gaze in a Multi-User Augmented Reality EnvironmentInternational Journal of Human–Computer Interaction10.1080/10447318.2024.2381923(1-22)Online publication date: 29-Jul-2024
    • (2022)Understanding and Creating Spatial Interactions with Distant Displays Enabled by Unmodified Off-The-Shelf SmartphonesMultimodal Technologies and Interaction10.3390/mti61000946:10(94)Online publication date: 19-Oct-2022

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