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LeadWise: Using Online Bots to Recruite and Guide Expert Volunteers

Published: 27 February 2016 Publication History

Abstract

In order to help non-profits recruit volunteers with special-ized knowledge we propose LeadWise, a system that uses social media bots to recruit and guide contributions from ex-perts to assist non-profits in reaching their goals. We test the feasibility of using the system to recruit specialized vol-unteers for Wikipedia. We focus in particular on experts who can help Wikipedia in its objective of reducing the gen-der gap by covering more women in its articles. Results from our first pilot show that LeadWise was able to obtain a noteworthy number of expert participants in a two week period with limited requests to targeted specialists.

References

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A. Halfaker, O. Keyes, and D. Taraborelli. Making peripheral participation legitimate: reader engagement experiments in Wikipedia. In CSCW'13.
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Aaron et al. Halfaker. 2012. The rise and decline of an open collaboration system: How WikipediaâAZs reaction to popularity is causing its decline. American Behavioral Scientist (2012), 0002764212469365.
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B. Mako Hill and A. Shawand. 2013. The Wikipedia Gender Gap Revisited: Characterizing Survey Response Bias with Propensity Score Estimation. http://bit.ly/1NhRa6l.
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J. Morgan, S. Bouterse, H. Walls, and S. Stierch. Tea and sympathy: crafting positive new user experiences on wikipedia. In CSCW'13.
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S. Savage, A. Monroy-Hernandez, and T. Hollerer. Botivist: Calling Volunteers to Action using Online Bots. In CSCW'16.
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Cited By

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  • (2023)Inclusive Portraits: Race-Aware Human-in-the-Loop TechnologyProceedings of the 3rd ACM Conference on Equity and Access in Algorithms, Mechanisms, and Optimization10.1145/3617694.3623235(1-11)Online publication date: 30-Oct-2023
  • (2023)How Did They Build the Free Encyclopedia? A Literature Review of Collaboration and Coordination among Wikipedia EditorsACM Transactions on Computer-Human Interaction10.1145/361736931:1(1-48)Online publication date: 29-Nov-2023
  • (2022)Datavoidant: An AI System for Addressing Political Data Voids on Social MediaProceedings of the ACM on Human-Computer Interaction10.1145/35556166:CSCW2(1-29)Online publication date: 11-Nov-2022
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cover image ACM Conferences
CSCW '16 Companion: Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing Companion
February 2016
549 pages
ISBN:9781450339506
DOI:10.1145/2818052
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 27 February 2016

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CSCW '16
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CSCW '16: Computer Supported Cooperative Work and Social Computing
February 26 - March 2, 2016
California, San Francisco, USA

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Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

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View all
  • (2023)Inclusive Portraits: Race-Aware Human-in-the-Loop TechnologyProceedings of the 3rd ACM Conference on Equity and Access in Algorithms, Mechanisms, and Optimization10.1145/3617694.3623235(1-11)Online publication date: 30-Oct-2023
  • (2023)How Did They Build the Free Encyclopedia? A Literature Review of Collaboration and Coordination among Wikipedia EditorsACM Transactions on Computer-Human Interaction10.1145/361736931:1(1-48)Online publication date: 29-Nov-2023
  • (2022)Datavoidant: An AI System for Addressing Political Data Voids on Social MediaProceedings of the ACM on Human-Computer Interaction10.1145/35556166:CSCW2(1-29)Online publication date: 11-Nov-2022
  • (2020)Successful Online Socialization: Lessons from the Wikipedia Education ProgramProceedings of the ACM on Human-Computer Interaction10.1145/33928574:CSCW1(1-24)Online publication date: 29-May-2020
  • (2018)Latent Groups in Online CommunitiesComputer Supported Cooperative Work10.1007/s10606-017-9295-827:1(77-106)Online publication date: 1-Feb-2018
  • (2016)Bring on Board New Enthusiasts! A Case Study of Impact of Wikipedia Art + Feminism Edit-A-Thon Events on NewcomersSocial Informatics10.1007/978-3-319-47880-7_2(24-40)Online publication date: 23-Oct-2016

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