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Global Software Development: Exploring Multiplicity and Asymmetric Dynamics in Collaborative Work

Published: 27 February 2016 Publication History

Abstract

This overview presents the mid stages of my doctoral research-based on ethnographic work conducted in IT companies in India and in Denmark-on collaborative work within global software development (GSD). In the following I briefly introduce how this research seeks to spark a debate in CSCW by challenging contemporary ideals about software development outsourcing through the exploration of the multiplicities and asymmetric dynamics inherent in the collaborative work of GSD.

References

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Gabriela Avram, Liam Bannon, John Bowers, Anne Sheehan, and DanielK Sullivan. 2009. Bridging, Patching and Keeping the Work Flowing: Defect Resolution in Distributed Software Development. Computer Supported Cooperative Work (CSCW) 18, 5-6, 477-507. http://doi.org/10.1007/s10606-009-9099-6
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Alexander Boden, Bernhard Nett, and Volker Wulf. 2009. Trust and Social Capital: Revisiting an Offshoring Failure Story of a Small German Software Company. In ECSCW 2009, Ina Wagner, Hilda Tellio¿lu, Ellen Balka, Carla Simone and Luigina Ciolfi (eds.). Springer London, 123-142. http://doi.org/10.1007/978-1-84882-854-4_7
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Lars Rune Christensen and Pernille Bjørn. 2014. Documentscape: intertextuality, sequentiality, & autonomy at work. ACM Request Permissions. http://doi.org/10.1145/2556288.2557305
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Elihu M Gerson. 2008. Reach, Bracket, and the Limits of Rationalized Coordination: Some Challenges for CSCW. In Resources, Co-Evolution and Artifacts. Springer London, 193- 220. http://doi.org/10.1007/978-1-84628-901-9_8
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Christian Heath, Marcus Sanchez Svensson, Jon Hindmarsh, Paul Luff, and Dirk vom Lehn. 2002. Configuring Awareness. Computer Supported Cooperative Work (CSCW) 11, 3-4, 317-347. http://doi.org/10.1023/A:1021247413718
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Pamela Hinds, Daniela Retelny, and Catherine Cramton. 2015. In the Flow, Being Heard, and Having Opportunities: Sources of Power and Power Dynamics in Global Teams. In Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing (CSCW '15). ACM, New York, NY, USA, 864-875.
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Rasmus Eskild Jensen and Bonnie Nardi. 2014. The Rhetoric of Culture as an Act of Closure in a Cross-national Software Development Department.
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Stina Matthiesen and Pernille Bjørn. 2015. Why Replacing Legacy Systems Is So Hard in Global Software Development: An Information Infrastructure Perspective. In Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing (CSCW '15). ACM, New York, NY, USA, 876-890.
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Stina Matthiesen, Pernille Bjørn, and Lise Møller Petersen. 2014. "Figure out how to code with the hands of others": recognizing cultural blind spots in global software development. In Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing (CSCW '14). ACM, New York, NY, USA, 1107-1119.
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Anne-Marie Søderberg, S Krishna, and Pernille Bjørn. 2013. Global Software Development: Commitment, Trust and Cultural Sensitivity in Strategic Partnerships. Journal of International Management 19, 4, 347-361. http://doi.org/10.1016/j.intman.2013.04.004
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John C Tang, Chen Zhao, Xiang Cao, and Kori Inkpen. 2011. Your time zone or mine?: a study of globally time zone-shifted collaboration. ACM, 235-244. http://doi.org/10.1145/1958824.1958860
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Geoff Walsham. 2008. ICTs and Global Working in a Non-Flat World. In Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century, Michael Barrett, Elizabeth Davidson, Catherine Middleton and Janice I DeGross (eds.). Springer US, Boston, MA, 13-25. http://doi.org/10.1007/978-0-387-09768-8_2

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Published In

cover image ACM Conferences
CSCW '16 Companion: Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing Companion
February 2016
549 pages
ISBN:9781450339506
DOI:10.1145/2818052
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 27 February 2016

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Author Tags

  1. GSD
  2. Global software development
  3. asymmetric dynamics
  4. ethnography
  5. incentives
  6. infrastructure
  7. local work practices
  8. multiplicity
  9. outsourcing

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  • Danish Council for Strategic Research

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CSCW '16
Sponsor:
CSCW '16: Computer Supported Cooperative Work and Social Computing
February 26 - March 2, 2016
California, San Francisco, USA

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