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Question Quality in Community Question Answering Forums: a survey

Published: 29 September 2015 Publication History

Abstract

Community Question Answering websites (CQA) offer a new opportunity for users to provide, search and share knowledge. Although the idea of receiving a direct, targeted response to a question sounds very attractive, the quality of the question itself can have an important effect on the likelihood of getting useful answers. High quality questions improve the CQA experience and therefore it is essential for CQA forums to better understand what characterizes questions that are more appealing for the forum community. In this survey, we review existing research on question quality in CQA websites. We discuss the possible measures of question quality and the question features that have been shown to influence question quality.

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Published In

cover image ACM SIGKDD Explorations Newsletter
ACM SIGKDD Explorations Newsletter  Volume 17, Issue 1
June 2015
50 pages
ISSN:1931-0145
EISSN:1931-0153
DOI:10.1145/2830544
Issue’s Table of Contents

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 29 September 2015
Published in SIGKDD Volume 17, Issue 1

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Author Tags

  1. Community Question Answering
  2. Question quality
  3. question features

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