skip to main content
10.1145/2835966.2835977acmotherconferencesArticle/Chapter ViewAbstractPublication PagesindiahciConference Proceedingsconference-collections
short-paper

An Assessment of QR Code as a User Interface Enabler for Mobile Payment Apps on Smartphones

Published: 17 December 2015 Publication History

Abstract

Mobile enabled payment technologies have seen an upsurge with advancement in smartphone technology. Several companies, including Google, Paypal, Amazon, Facebook have launched mobile payment solutions. Easy to adopt user interfaces play a pivotal role in wider adoption of such solutions. Typically, existing mobile payment solutions are designed for the user to type in the details of a transaction, like recipient id, amount, authorization code. Use of a pictorial mode to capture the transaction information can make the user interaction easier and faster during a transaction. We use a popular pictorial encoding format, called Quick-Response (QR) code, to auto-fill necessary details during a transaction, thus relieving the user from typing in the details. In this study using 48 participants from different literacy levels, we have compared the use of standard typing based system against inputs using pictorial format for enabling mobile payments. Our study indicates the benefits of QR code in designing UIs for mobile payment applications.

References

[1]
Facebook messenger peer-to-peer payments. https://developers.facebook.com/docs/payments.
[2]
Ghosh, K., Parikh, T. S., and Chavan, A. L. Design considerations for a financial management system for rural, semi-literate users. In CHI'03 Extended Abstracts on Human Factors in Computing Systems, ACM (2003), 824--825.
[3]
Google wallet. http://www.google.com/wallet/.
[4]
Kumar, D., Martin, D., and O'Neill, J. The times they are a-changin': mobile payments in india. In CHI (2011).
[5]
Liu, Y., Yang, J., and Liu, M. Recognition of QR code with mobile phones. In Control and Decision Conference, 2008. CCDC 2008. Chinese (2008).
[6]
Medhi, I., Gautama, S. N., and Toyama, K. A comparison of mobile money-transfer uis for non-literate and semi-literate users. In CHI (2009).
[7]
Medhi, I., Patnaik, S., Brunskill, E., Gautama, S., Thies, W., and Toyama, K. Designing mobile interfaces for novice and low-literacy users. TOCHI 18, 1 (2011), 2.
[8]
Medhi, I., Prasad, A., and Toyama, K. Optimal audio-visual representations for illiterate users of computers. In WWW'07, ACM (2007), 873--882.
[9]
Medhi, I., Sagar, A., and Toyama, K. Text-free user interfaces for illiterate and semi-literate users. In ICTD'06, IEEE (2006), 72--82.
[10]
Nicolau, H., and Jorge, J. Touch typing using thumbs: understanding the effect of mobility and hand posture. In CHI (2012).
[11]
Paypal wallet. https://www.paypal.com/webapps/mpp/mobile-apps.
[12]
Unesco report. http://www.uis.unesco.org/Education/Documents/literacy-statistics-trends-1985-2015.pdf.

Cited By

View all
  • (2024)Strengthening QR code Anti-Counterfeit through Multi-Encryption Algorithm2024 International Conference on Cognitive Robotics and Intelligent Systems (ICC - ROBINS)10.1109/ICC-ROBINS60238.2024.10533943(864-866)Online publication date: 17-Apr-2024
  • (2024)Improving QR Code Security using Multiple Encryption Layers2024 International Conference on Cognitive Robotics and Intelligent Systems (ICC - ROBINS)10.1109/ICC-ROBINS60238.2024.10533884(845-848)Online publication date: 17-Apr-2024
  • (2023)Defining Functional Illiteracy to Empower Inclusive Technology DesignProceedings of the 4th African Human Computer Interaction Conference10.1145/3628096.3629064(254-258)Online publication date: 27-Nov-2023
  • Show More Cited By

Recommendations

Comments

Information & Contributors

Information

Published In

cover image ACM Other conferences
IndiaHCI '15: Proceedings of the 7th Indian Conference on Human-Computer Interaction
December 2015
182 pages
ISBN:9781450340533
DOI:10.1145/2835966
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

In-Cooperation

  • Tata Consultancy Services
  • Microsoft Research: Microsoft Research

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 17 December 2015

Permissions

Request permissions for this article.

Check for updates

Author Tags

  1. Mobile HCI
  2. Mobile Payment
  3. QR-code

Qualifiers

  • Short-paper
  • Research
  • Refereed limited

Conference

IndiaHCI'15

Acceptance Rates

Overall Acceptance Rate 33 of 93 submissions, 35%

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • Downloads (Last 12 months)31
  • Downloads (Last 6 weeks)0
Reflects downloads up to 17 Jan 2025

Other Metrics

Citations

Cited By

View all
  • (2024)Strengthening QR code Anti-Counterfeit through Multi-Encryption Algorithm2024 International Conference on Cognitive Robotics and Intelligent Systems (ICC - ROBINS)10.1109/ICC-ROBINS60238.2024.10533943(864-866)Online publication date: 17-Apr-2024
  • (2024)Improving QR Code Security using Multiple Encryption Layers2024 International Conference on Cognitive Robotics and Intelligent Systems (ICC - ROBINS)10.1109/ICC-ROBINS60238.2024.10533884(845-848)Online publication date: 17-Apr-2024
  • (2023)Defining Functional Illiteracy to Empower Inclusive Technology DesignProceedings of the 4th African Human Computer Interaction Conference10.1145/3628096.3629064(254-258)Online publication date: 27-Nov-2023
  • (2020)Improving Specimen Labelling and Data Collection in Bio-science Research using Mobile and Web ApplicationsOpen Computer Science10.1515/comp-2020-000210:1(1-16)Online publication date: 24-Feb-2020
  • (2018)Mobile User Interface Development Techniques: A Systematic Literature Review2018 IEEE 9th Annual Information Technology, Electronics and Mobile Communication Conference (IEMCON)10.1109/IEMCON.2018.8614764(1029-1034)Online publication date: Nov-2018
  • (2017)Picking up my tabProceedings of the 26th USENIX Conference on Security Symposium10.5555/3241189.3241236(593-608)Online publication date: 16-Aug-2017

View Options

Login options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Media

Figures

Other

Tables

Share

Share

Share this Publication link

Share on social media