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A Literature Review on Enterprise Social Media Collaboration in Virtual Teams: Challenges, Determinants, Implications and Impacts

Published: 02 June 2016 Publication History

Abstract

This literature review focusses research on Enterprise Social Media (ESM) and its use within virtual teams. The paper includes results from 38 articles outlining the existing body of knowledge and showing the steady progress in this research field. Previous literature often thematizes the external use of social media and technological aspects, but this research concentrates on the internal collaborative use, its challenges, related determinants, managerial implications and its impact on business. Existing research illustrates key factors in each of the previously mentioned subjects. However, as research should consider the entire field, a research agenda for further studies in this ESM topic is developed.

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  • (2023)Role of Enterprise Social Media and HR Analytics in Different Strategic Firms for Various HR Practices Within the Organization2023 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)10.1109/IEEM58616.2023.10406477(1037-1041)Online publication date: 18-Dec-2023
  • (2022)Mapping HCI research methods for studying social media interactionComputers in Human Behavior10.1016/j.chb.2021.107131129:COnline publication date: 1-Apr-2022
  • (2019)A morphological review of enterprise social media literatureJournal of Organizational Computing and Electronic Commerce10.1080/10919392.2019.158345629:2(139-162)Online publication date: 20-Jun-2019
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      cover image ACM Conferences
      SIGMIS-CPR '16: Proceedings of the 2016 ACM SIGMIS Conference on Computers and People Research
      June 2016
      168 pages
      ISBN:9781450342032
      DOI:10.1145/2890602
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      Published: 02 June 2016

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      Author Tags

      1. determinants
      2. echallenges
      3. enterprise social media
      4. impact
      5. implications
      6. virtual collaborating teams

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      June 2 - 4, 2016
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      • (2023)Role of Enterprise Social Media and HR Analytics in Different Strategic Firms for Various HR Practices Within the Organization2023 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)10.1109/IEEM58616.2023.10406477(1037-1041)Online publication date: 18-Dec-2023
      • (2022)Mapping HCI research methods for studying social media interactionComputers in Human Behavior10.1016/j.chb.2021.107131129:COnline publication date: 1-Apr-2022
      • (2019)A morphological review of enterprise social media literatureJournal of Organizational Computing and Electronic Commerce10.1080/10919392.2019.158345629:2(139-162)Online publication date: 20-Jun-2019
      • (2017)Observation versus Perception in the Conceptualization and Measurement of Participation Equality in Computer‐Mediated CommunicationDecision Sciences10.1111/deci.1229249:4(593-624)Online publication date: 29-Oct-2017

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