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Collaboration change in enterprise software development

Published: 14 May 2016 Publication History

Abstract

Enterprise software development is a complex effort that may last years. Enterprise software is often developed by a systems integrator that makes modifications to a pre-made package or builds tailored software for the specific purpose. The development may include many developer organizations, the user organization, and their different departments and sub-units. Their collaboration evolves through project incidents, phases and even crises. The practices of project management, communication, contracts, and ultimately personal relationships change intentionally or unintentionally. These changes may cause uncertainties and discontinuities for the development. This study observes changes during enterprise software development and their influence on collaboration practices in different situations. During twenty years of development both internal and external crises and changes in the business environment triggered changes in collaboration. The collaboration practices are classified with four modes of collaboration (contract, cooperation, personified, and process) that illustrate emphasis in collaboration in different circumstances.

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cover image ACM Conferences
CHASE '16: Proceedings of the 9th International Workshop on Cooperative and Human Aspects of Software Engineering
May 2016
142 pages
ISBN:9781450341554
DOI:10.1145/2897586
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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Published: 14 May 2016

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Author Tags

  1. collaboration
  2. collaboration change
  3. enterprise software
  4. project management

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  • Research-article

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  • Academy of Finland

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ICSE '16
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Overall Acceptance Rate 47 of 70 submissions, 67%

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