research-article

Participation Differences in Q&A Sites Across Countries: Opportunities for Cultural Adaptation

Authors:

Nigini Oliveira,

Nazareno Andrade,

Katharina ReineckeAuthors Info & Claims

NordiCHI '16: Proceedings of the 9th Nordic Conference on Human-Computer Interaction

Article No.: 6, Pages 1 - 10

https://doi.org/10.1145/2971485.2971520

Published: 23 October 2016 Publication History

Abstract

While the success of online Question & Answer (Q&A) sites relies on user contributions, previous work has shown that the number of contributions varies between countries. What remains unknown is whether this is due to a few people contributing a lot, or whether highly represented countries have a higher percentage of users who are willing to contribute. In this paper, we investigate this question with the goal of identifying opportunities to equalize contributions between countries. Analyzing the data from StackOverflow and Superuser, two popular Q&A sites, we find that the percentage of contributing users significantly varies between 116 countries, and that these differences can be partly explained by a country's national culture and overall English proficiency. We discuss how specific design decisions on these sites, such as the competitive reward mechanism used to encourage contributions, could be changed to encourage currently passive people to contribute.

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https://dl.acm.org/doi/10.1145/3613904.3641888
Lu XJo EPark SHong HChen YEpstein D(2022)Understanding Cultural Influence on Perspectives Around Contact Tracing StrategiesProceedings of the ACM on Human-Computer Interaction10.1145/35555696:CSCW2(1-26)Online publication date: 11-Nov-2022
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Prana GFord DRastogi ALo DPurandare RNagappan N(2022)Including Everyone, Everywhere: Understanding Opportunities and Challenges of Geographic Gender-Inclusion in OSSIEEE Transactions on Software Engineering10.1109/TSE.2021.309281348:9(3394-3409)Online publication date: 1-Sep-2022
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Index Terms

Participation Differences in Q&A Sites Across Countries: Opportunities for Cultural Adaptation
1. Human-centered computing
  1. Collaborative and social computing

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cover image ACM Other conferences

NordiCHI '16: Proceedings of the 9th Nordic Conference on Human-Computer Interaction

October 2016

1045 pages

ISBN:9781450347631

DOI:10.1145/2971485

General Chairs:
Staffan Björk
University of Gothenburg
,
Eva Eriksson
Chalmers University of Technology
,
Program Chairs:
Morten Fjeld
Chalmers University of Technology
,
Susanne Bødker
University of Aarhus
,
Publications Chairs:
Wolmet Barendregt
University of Gothenburg
,
Mohammad Obaid
Chalmers University of Technology

Copyright © 2016 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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Chalmers University of Technology
SIGCHI: ACM Special Interest Group on Computer-Human Interaction

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Association for Computing Machinery

New York, NY, United States

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Published: 23 October 2016

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Coordenação de Aperfeiçoamento de Pessoal de Nível Superior

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NordiCHI '16

NordiCHI '16: 9th Nordic Conference on Human-Computer Interaction

October 23 - 27, 2016

Gothenburg, Sweden

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NordiCHI '16 Paper Acceptance Rate 58 of 231 submissions, 25%;

Overall Acceptance Rate 379 of 1,572 submissions, 24%

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Cited By

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https://dl.acm.org/doi/10.1145/3613904.3641888
Lu XJo EPark SHong HChen YEpstein D(2022)Understanding Cultural Influence on Perspectives Around Contact Tracing StrategiesProceedings of the ACM on Human-Computer Interaction10.1145/35555696:CSCW2(1-26)Online publication date: 11-Nov-2022
https://dl.acm.org/doi/10.1145/3555569
Prana GFord DRastogi ALo DPurandare RNagappan N(2022)Including Everyone, Everywhere: Understanding Opportunities and Challenges of Geographic Gender-Inclusion in OSSIEEE Transactions on Software Engineering10.1109/TSE.2021.309281348:9(3394-3409)Online publication date: 1-Sep-2022
https://doi.org/10.1109/TSE.2021.3092813
Zolduoarrati ELicorish SStanger N(2022)Impact of individualism and collectivism cultural profiles on the behaviour of software developers: A study of stack overflowJournal of Systems and Software10.1016/j.jss.2022.111427192(111427)Online publication date: Oct-2022
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Haggag OGrundy JAbdelrazek MHaggag S(2022)A large scale analysis of mHealth app user reviewsEmpirical Software Engineering10.1007/s10664-022-10222-627:7Online publication date: 12-Oct-2022
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Linxen SCassau VSturm C(2021)Culture and HCIProceedings of the XXI International Conference on Human Computer Interaction10.1145/3471391.3471421(1-5)Online publication date: 22-Sep-2021
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Guo CCaine K(2021)Anonymity, User Engagement, Quality, and Trolling on Q&A SitesProceedings of the ACM on Human-Computer Interaction10.1145/34492155:CSCW1(1-27)Online publication date: 22-Apr-2021
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Linxen SSturm CBrühlmann FCassau VOpwis KReinecke KKitamura YQuigley AIsbister KIgarashi TBjørn PDrucker S(2021)How WEIRD is CHI?Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems10.1145/3411764.3445488(1-14)Online publication date: 6-May-2021
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Islam NRizvi SAnzar M(2021)Analyzing the quality of responses of Pakistani software developers over stack overflow2021 4th International Conference on Computing & Information Sciences (ICCIS)10.1109/ICCIS54243.2021.9676399(1-6)Online publication date: 29-Nov-2021
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Feng XWang XWang T(2021)Recurrence quantification analysis of Q&A behavior from the perspective of explicit and tacit knowledge – an empirical study based on Zhihu's hashtagsAslib Journal of Information Management10.1108/AJIM-04-2021-012274:3(377-398)Online publication date: 7-Dec-2021
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