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Hotzenplotz: Reconciling Automation with Experience

Published: 23 October 2016 Publication History

Abstract

Technology is able to free people from daily chores and to empower activities, which had not been possible before. At the same time, technology, especially automation, causes many mundane and potentially meaningful activities to disappear. In this sense, each convenient "enhancement" could also be understood as an experiential "amputation." This paper presents an exploration of an approach to automation, which seeks to reconcile the advantages of automation with meaningful experience. Hotzenplotz is an electrical coffee grinder combined with a functionally unnecessary manual interaction to create meaning. We empirically compared Hotzenplotz to an off-the-shelf manual and electrical grinder and found the resulting experience to be more fulfilling than the electric grinder and at least as fulfilling as the manual grinder, in terms of, for example, affective experience, meaning, and fulfillment of psychological needs. Hotzenplotz as a viable example of the subtle role an experience-oriented approach to the design of technology can play in shaping our everyday lives.

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    NordiCHI '16: Proceedings of the 9th Nordic Conference on Human-Computer Interaction
    October 2016
    1045 pages
    ISBN:9781450347631
    DOI:10.1145/2971485
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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    Published: 23 October 2016

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    Author Tags

    1. Automation
    2. everyday interaction
    3. experience design
    4. slow design
    5. smart technology
    6. user needs

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    NordiCHI '16 Paper Acceptance Rate 58 of 231 submissions, 25%;
    Overall Acceptance Rate 379 of 1,572 submissions, 24%

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    • (2024)Supporting Task Switching with Reinforcement LearningProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642063(1-18)Online publication date: 11-May-2024
    • (2022)Two Heads Are Better Than One: A Dimension Space for Unifying Human and Artificial Intelligence in Shared ControlProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3517610(1-21)Online publication date: 29-Apr-2022
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    • (2021)Relation Artefacts Type IIIHuman Work Interaction Design10.1007/978-3-030-71796-4_5(81-105)Online publication date: 24-Sep-2021
    • (2020)Grasping Everyday Automation –A Design Space for Ubiquitous Automated SystemsProceedings of the 19th International Conference on Mobile and Ubiquitous Multimedia10.1145/3428361.3432079(332-334)Online publication date: 22-Nov-2020
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