skip to main content
10.1145/2971485.2971543acmotherconferencesArticle/Chapter ViewAbstractPublication PagesnordichiConference Proceedingsconference-collections
short-paper

Promoting Citizen Participation through Gamification

Published: 23 October 2016 Publication History

Abstract

This paper presents TAB Sharing, a web-based and mobile platform for e-participation. With TAB Sharing citizens are empowered to create and share proposals with Public Administration (PA) actors and other citizens. They can submit a problem occurring in their community or an initiative that could be pursued, as well as a concrete and detailed description of a possible solution. Gamification elements have been included in TAB Sharing to foster participation. This makes the use of the application continuous over time and supports decision-making through the content exchanged. A user study with 20 citizens of two Italian municipalities has been carried out to compare a version of TAB Sharing without gamification and the one with gamification; the results of the study reported in the paper show the added value brought by gamification elements in the e-participation domain.

References

[1]
Bohøj, M., Borchorst, N. G., Bødker, S., Korn, M., Zander, P. Public deliberation in municipal planning: supporting action and reflection with mobile technology. In Proceedings of the 5th Int. Conference on Communities and Technologies (CR&T'11), ACM Press (2011), 88--97.
[2]
Deterding, S., Dixon, D., Khaled, R., Nacke. L. From game design elements to gamefulness: defining "gamification". In Proceedings of the 15th Int. Academic MindTrek Conference: Envisioning Future Media Environments (MindTrek'11), ACM Press (2011), 9--15.
[3]
Evans-Cowley, J. S., Kubinski, B. There's an App for That: Mobile Applications that Advance Urban Planning. International Journal of e-Planning Research 1, 2 (2012) 33--41.
[4]
Gartner. Hype Cycle for Smart Environment. https://www.gartner.com/doc/3093221/hype-cycle-digital-government-
[5]
Schröder, C. A Mobile App for Citizen Participation. In Proceedings of the 2014 Conference on Electronic Governance and Open Society: Challenges in Eurasia (EGOSE'14), ACM Press (2014), 75--78.
[6]
Tambouris, E., Macintosh, A., Coleman, S., Wimmer, M. Vedel, T., Westholm, H., Lippa, B., Dalakiouridou, E., Parisopoulos, K., Rose, J., Aichholzer, G., Winkler, R. Introducing eParticipation. DEMO-net The Democracy Network. DEMO.net booklet series, 1 (2007)
[7]
Thiel, S-K. Lehner, U. Exploring the effects of game elements in m-participation. In Proceedings of the 2015 British HCI Conference (British HCI'15), ACM Press (2015), 65--73.

Cited By

View all
  • (2025)E-participation in energy transitions: What does it mean? Chances and challenges within Germany's EnergiewendeTechnological Forecasting and Social Change10.1016/j.techfore.2024.123839210(123839)Online publication date: Jan-2025
  • (2024)Policy Sandboxing: Empathy As An Enabler Towards Inclusive Policy-MakingProceedings of the ACM on Human-Computer Interaction10.1145/36869088:CSCW2(1-42)Online publication date: 8-Nov-2024
  • (2024)Gamification of Citizen Participation: A Systematic MappingIEEE Transactions on Games10.1109/TG.2022.321675016:1(1-15)Online publication date: Mar-2024
  • Show More Cited By

Index Terms

  1. Promoting Citizen Participation through Gamification

    Recommendations

    Comments

    Information & Contributors

    Information

    Published In

    cover image ACM Other conferences
    NordiCHI '16: Proceedings of the 9th Nordic Conference on Human-Computer Interaction
    October 2016
    1045 pages
    ISBN:9781450347631
    DOI:10.1145/2971485
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

    In-Cooperation

    Publisher

    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 23 October 2016

    Permissions

    Request permissions for this article.

    Check for updates

    Author Tags

    1. E-participation
    2. empowerment
    3. gamification
    4. user study

    Qualifiers

    • Short-paper
    • Research
    • Refereed limited

    Conference

    NordiCHI '16

    Acceptance Rates

    NordiCHI '16 Paper Acceptance Rate 58 of 231 submissions, 25%;
    Overall Acceptance Rate 379 of 1,572 submissions, 24%

    Contributors

    Other Metrics

    Bibliometrics & Citations

    Bibliometrics

    Article Metrics

    • Downloads (Last 12 months)61
    • Downloads (Last 6 weeks)7
    Reflects downloads up to 03 Mar 2025

    Other Metrics

    Citations

    Cited By

    View all
    • (2025)E-participation in energy transitions: What does it mean? Chances and challenges within Germany's EnergiewendeTechnological Forecasting and Social Change10.1016/j.techfore.2024.123839210(123839)Online publication date: Jan-2025
    • (2024)Policy Sandboxing: Empathy As An Enabler Towards Inclusive Policy-MakingProceedings of the ACM on Human-Computer Interaction10.1145/36869088:CSCW2(1-42)Online publication date: 8-Nov-2024
    • (2024)Gamification of Citizen Participation: A Systematic MappingIEEE Transactions on Games10.1109/TG.2022.321675016:1(1-15)Online publication date: Mar-2024
    • (2024)Domain-Specific Choices Affecting Design Effort in GamificationEncyclopedia of Computer Graphics and Games10.1007/978-3-031-23161-2_402(607-614)Online publication date: 5-Jan-2024
    • (2023)How Nudge can support Smart Governance in Smart Cities Ecosystems: An A4A frameworkITM Web of Conferences10.1051/itmconf/2023510200251(02002)Online publication date: 7-Feb-2023
    • (2023)How Does Constructive Feedback in an Educational Game Sound to Children?International Journal of Child-Computer Interaction10.1016/j.ijcci.2023.10058136:COnline publication date: 1-Jun-2023
    • (2023)Domain-Specific Choices Affecting Design Effort in GamificationEncyclopedia of Computer Graphics and Games10.1007/978-3-319-08234-9_402-1(1-7)Online publication date: 14-Jul-2023
    • (2022)Citizen Participation via Mobile ApplicationsResearch Anthology on Citizen Engagement and Activism for Social Change10.4018/978-1-6684-3706-3.ch053(988-996)Online publication date: 2022
    • (2022)Shared Micromobility: Between Physical and Digital RealitySustainability10.3390/su1404246714:4(2467)Online publication date: 21-Feb-2022
    • (2022)A Case Study on Gaming Implementation for Social Inclusion and Civic ParticipationInformation and Software Technologies10.1007/978-3-031-16302-9_25(305-314)Online publication date: 6-Oct-2022
    • Show More Cited By

    View Options

    Login options

    View options

    PDF

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader

    Figures

    Tables

    Media

    Share

    Share

    Share this Publication link

    Share on social media