research-article

Loyalty Theory Flashcards as a Design Tool in a Design Research Project: A Case Study of the Food Delivery App.

Authors:

Joanna Rutkowska,

Olga Bańka,

Zuzanna Wodyk,

David LamasAuthors Info & Claims

NordiCHI '16: Proceedings of the 9th Nordic Conference on Human-Computer Interaction

Article No.: 127, Pages 1 - 6

https://doi.org/10.1145/2971485.2995351

Published: 23 October 2016 Publication History

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Abstract

In design practice we can find numerous design tools in the form of cards. Their role is to bring an inspiration and innovation to the design process. This case study presents how the application of Loyalty Theory Flashcards facilitated incorporation of theory in design research project conducted for an online food-ordering app. We discuss different roles of cards at consecutive stages of design research project. The paper ends with a discussion on using existing cards vs. self-created cards.

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Cited By

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Aarts TGabrielaitis Lde Jong LNoortman Rvan Zoelen EKotea SCazacu SLock LMarkopoulos PWakkary RAndersen KOdom WDesjardins APetersen M(2020)Design Card SetsProceedings of the 2020 ACM Designing Interactive Systems Conference10.1145/3357236.3395516(419-428)Online publication date: 3-Jul-2020
https://dl.acm.org/doi/10.1145/3357236.3395516
Rutkowska JLamas DVisser FWodyk ZBańka O(2017)Shaping loyaltyInteractions10.1145/306477424:3(60-65)Online publication date: 27-Apr-2017
https://dl.acm.org/doi/10.1145/3064774

Index Terms

Loyalty Theory Flashcards as a Design Tool in a Design Research Project: A Case Study of the Food Delivery App.
1. Software and its engineering
  1. Software creation and management
    1. Designing software
      1. Software implementation planning
        Software design techniques
    2. Software development process management

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Published In

NordiCHI '16: Proceedings of the 9th Nordic Conference on Human-Computer Interaction

October 2016

1045 pages

ISBN:9781450347631

DOI:10.1145/2971485

General Chairs:
Staffan Björk
University of Gothenburg
,
Eva Eriksson
Chalmers University of Technology
,
Program Chairs:
Morten Fjeld
Chalmers University of Technology
,
Susanne Bødker
University of Aarhus
,
Publications Chairs:
Wolmet Barendregt
University of Gothenburg
,
Mohammad Obaid
Chalmers University of Technology

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Chalmers University of Technology
SIGCHI: ACM Special Interest Group on Computer-Human Interaction

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Association for Computing Machinery

New York, NY, United States

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Published: 23 October 2016

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NordiCHI '16

NordiCHI '16: 9th Nordic Conference on Human-Computer Interaction

October 23 - 27, 2016

Gothenburg, Sweden

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NordiCHI '16 Paper Acceptance Rate 58 of 231 submissions, 25%;

Overall Acceptance Rate 379 of 1,572 submissions, 24%

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Aarts TGabrielaitis Lde Jong LNoortman Rvan Zoelen EKotea SCazacu SLock LMarkopoulos PWakkary RAndersen KOdom WDesjardins APetersen M(2020)Design Card SetsProceedings of the 2020 ACM Designing Interactive Systems Conference10.1145/3357236.3395516(419-428)Online publication date: 3-Jul-2020
https://dl.acm.org/doi/10.1145/3357236.3395516
Rutkowska JLamas DVisser FWodyk ZBańka O(2017)Shaping loyaltyInteractions10.1145/306477424:3(60-65)Online publication date: 27-Apr-2017
https://dl.acm.org/doi/10.1145/3064774

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(Un)structured sources of inspiration: comparing the effects of game-like cards and design cards on creativity in co-design process

Reflections on craft research for and through design

Design strategies and methods in interaction design: the past, present, and future

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