Sarah Mennicken
ABSTRACT
Interacting with smart homes and Internet of Things devices is still far from being a seamless experience as there are often many different interfaces involved. Due to the improvements of speech recognition and synthesis, voice-based agents are becoming more common to give users a unified interface to different individual systems. These agents often exhibit human-like personality traits, such as responding in a humorous way or showing caring behavior in reminders. We are exploring this approach in the context of smart homes and home automation. Should a smart home have a proactive or passive personality? Should it try to socialize with inhabitants? What personality traits do people consider desirable or undesirable? To learn more about this design space, we created two variants of a usage scenario of a domestic routine in a smart home to demonstrate different personality trait combinations. Forty-one participants experienced the scenario and provided feedback about the designs. In this paper, we report findings about participants' preferences, how they responded to the proactive and social behavior our prototype demonstrated and implications for the design of agent-based interfaces in the home.
- AJ Bernheim Brush, Bongshin Lee, Ratul Mahajan, Sharad Agarwal, Stefan Saroiu, and Colin Dixon. 2011. Home Automation in the Wild: Challenges and Opportunities. ACM Press, 2115--2124. http://doi.org/10.1145/1978942.1979249 Google Scholar
Digital Library
- John M Digman. 1990. Personality structure: Emergence of the five-factor model. Annual review of psychology 41: 417--440.Google Scholar
- Peter Dunker, Stefanie Nowak, André Begau, and Cornelia Lanz. 2008. Content-based mood classification for photos and music: a generic multimodal classification framework and evaluation approach. ACM, 97--104. http://doi.org/10.1145/1460096.1460114 Google ScholarDigital Library
- W Keith Edwards and Rebecca E Grinter. 2001. At Home with Ubiquitous Computing: Seven Challenges. Springer-Verlag, 256--272. Retrieved from http://dl.acm.org/citation.cfm?id=647987.741327 Google ScholarDigital Library
- Edward A Fox and Joseph A Shaw. 1994. Combination of multiple searches. NIST SPECIAL PUBLICATION SP: 243--243.Google Scholar
- Alfonso Gárate, Nati Herrasti, and Antonio López. 2005. GENIO: an ambient intelligence application in home automation and entertainment environment. ACM, 241--245. http://doi.org/10.1145/1107548.1107609 Google ScholarDigital Library
- Rachel Gockley, Jodi Forlizzi, and Reid Simmons. 2006. Interactions with a moody robot. ACM, New York, New York, USA. http://doi.org/10.1145/1121241.1121274 Google ScholarDigital Library
- Lewis R Goldberg. 1990. An alternative "description of personality": The Big-Five factor structure. Journal of Personality and Social Psychology 59, 6: 1216--1229. http://doi.org/10.1037/0022-3514.59.6.1216Google ScholarCross Ref
- Lynne Hamill and Richard Harper. 2006. Talking intelligence: a historical and conceptual exploration of speech-based human-machine interaction in smart homes. International Symposium on Intelligent Environments, 121--127.Google Scholar
- Jacob B Hirsh and Jordan B Peterson. 2009. Personality and language use in self-narratives. Journal of Research in Personality 43, 3: 524--527. http://doi.org/10.1016/j.jrp.2009.01.006Google ScholarCross Ref
- Kristina Höök. 2004. User-Centred Design and Evaluation of Affective Interfaces. In From Brows to Trust. Springer Netherlands, Dordrecht, 127--160. http://doi.org/10.1007/1-4020-2730-3_5Google Scholar
- Myounghoon Jeon, Bruce N Walker, and Thomas M Gable. 2015. The effects of social interactions with in-vehicle agents on a driver's anger level, driving performance, situation awareness, and perceived workload. Applied Ergonomics 50: 185--199. http://doi.org/10.1016/j.apergo.2015.03.015Google ScholarCross Ref
- Daniel Johnson, John Gardner, and Janet Wiles. 2004. Experience as a moderator of the media equation: the impact of flattery and praise. Journal of Human Computer Studies 61, 3: 237--258. http://doi.org/10.1016/j.ijhcs.2003.12.008 Google ScholarDigital Library
- W Ju and L. Takayama. 2009. Approachability: How people interpret automatic door movement as gesture. International Journal of Design 3, 2: 1--10.Google Scholar
- Takayuki Kanda, Takayuki Hirano, Daniel Eaton, and Hiroshi Ishiguro. 2004. Interactive robots as social partners and peer tutors for children: a field trial. Human-Computer Interaction 19, 1: 61--84. http://doi.org/10.1207/s15327051hci1901&2_4 Google ScholarDigital Library
- Christine Kühnel, Benjamin Weiss, Ina Wechsung, Sascha Fagel, and Sebastian Möller. 2008. Evaluating talking heads for smart home systems. ACM, 81--84. http://doi.org/10.1145/1452392.1452409 Google ScholarDigital Library
- David R Large and Gary E Burnett. 2014. The effect of different navigation voices on trust and attention while using in-vehicle navigation systems. Journal of Safety Research 49: 69--75. http://doi.org/10.1016/j.jsr.2014.02.009Google ScholarCross Ref
- Eun Ju Lee, Clifford I Nass, and Scott Brave. 2000. Can computer-generated speech have gender? ACM Press, 289--290. http://doi.org/10.1145/633292.633461 Google ScholarDigital Library
- Min Kyung Lee, Scott Davidoff, John Zimmerman, and Anind K Dey. 2008. Designing for control: Finding roles for smart homes. In Design Emotion Moves, P Desmet, J van Erp and M Karlsson (eds.), 246--266.Google Scholar
- Richard A Lippa and Joshua K Dietz. 2000. The Relation of Gender, Personality, and Intelligence to Judges' Accuracy in Judging Strangers' Personalit, From Brief Video Segments. Journal of Nonverbal Behavior 24, 1: 25--43. http://doi.org/10.1023/A:1006610805385Google ScholarCross Ref
- John D Mayer. 2007. Asserting the Definition of Personality. The online newsletter for personality science, 1.Google Scholar
- Robert R McCrae and Paul T Costa. 1987. Validation of the five-factor model of personality across instruments and observers. Journal of Personality and Social Psychology 52, 1: 81--90. http://doi.org/10.1037/0022-3514.52.1.81Google ScholarCross Ref
- Matthias R Mehl, Samuel D Gosling, and James W Pennebaker. 2006. Personality in its natural habitat: Manifestations and implicit folk theories of personality in daily life. Journal of Personality and Social Psychology 90, 5: 862--877. http://doi.org/10.1037/0022-3514.90.5.862Google ScholarCross Ref
- Sarah Mennicken, AJ Bernheim Brush, Asta Roseway, and James Scott. 2014. Finding Roles for Interactive Furniture in Homes with EmotoCouch. ACM, 923-- 930. http://doi.org/10.1145/2638728.2641547 Google ScholarDigital Library
- Sarah Mennicken, Jo Vermeulen, and Elaine M. Huang. 2014. From Today's Augmented Houses to Tomorrow's Smart Homes: New Directions for Home Automation Research., 105--115. http://doi.org/10.1145/2632048.2636076 Google ScholarDigital Library
- Youngme Esther Moon. 1996. Similarity effects in human-computer interaction: effects of user personality, computer personality, and user control on attraction and attributions of responsibility.Google Scholar
- Robert Motzek, Sanja Kos, and Niyati Gupta. 2011. Susceptibility of personality traits, gender and culture to persuasion techniques. GRIN Verlag.Google Scholar
- Clifford I Nass and Kwan Min Lee. 2000. Does Computer-Generated Speech Manifest Personality? An Experimental Test of Similarity-Attraction. ACM, 329--336. http://doi.org/10.1145/332040.332452 Google ScholarDigital Library
- Rosalind W Picard. 1997. Affective Computing. MIT Press. Google ScholarDigital Library
- M F Porter. 1997. An algorithm for suffix stripping. Morgan Kaufmann Publishers Inc.Google Scholar
- Beatrice Rammstedt and Oliver P John. 2007. Measuring personality in one minute or less: A 10-item short version of the Big Five Inventory in English and German. Journal of Research in Personality 41, 1: 203--212. http://doi.org/10.1016/j.jrp.2006.02.001Google ScholarCross Ref
- Bryon Reeves and Clifford I Nass. 1998. The media equation: how people treat computers, television, and new media like real people and places. Cambridge University Press. Google ScholarDigital Library
- Peter A. Rosen and Donald H. Kluemper. 2008. The Impact of the Big Five Personality Traits on the Acceptance of Social Networking Website.Google Scholar
- Dafna Shahaf, Eric Horvitz, and Robert Mankoff. 2015. Inside Jokes: Identifying Humorous Cartoon Captions. ACM Press, 1065--1074. http://doi.org/10.1145/2783258.2783388 Google ScholarDigital Library
- Ben Shneiderman and Pattie Maes. 1997. Direct manipulation vs. interface agents. interactions 4, 6: 42--61. http://doi.org/10.1145/267505.267514 Google ScholarDigital Library
- Anna Ståhl, Petra Sundström, and Kristina Höök. 2005. A Foundation for Emotional Expressivity. AIGA: American Institute of Graphic Arts, 1--16.Google Scholar
- Ja-Young Sung, Lan Guo, Rebecca E Grinter, and Henrik I Christensen. 2007. "My Roomba is Rambo": intimate home appliances. Springer-Verlag, 145--162. Google ScholarDigital Library
- Alex S Taylor, Richard Harper, Laurel Swan, Shahram Izadi, Abigail Sellen, and Mark Perry. 2007. Homes that make us smart. Personal and Ubiquitous Computing 11, 5: 383--393. http://doi.org/10.1007/s00779-006-0076-5 Google ScholarDigital Library
- Tal Yarkoni. 2010. Personality in 100,000 Words: A large-scale analysis of personality and word use among bloggers. Journal of Research in Personality 44, 3: 363--373. http://doi.org/10.1016/j.jrp.2010.04.001Google ScholarCross Ref
Index Terms
- "It's like living with a friendly stranger": perceptions of personality traits in a smart home
Recommendations
Living in a Networked Home: Older Adults’ Expectations and Attitudes
Human Aspects of IT for the Aged PopulationAbstractA challenge facing our rapidly aging population is the need to age independently, preferably at home. Smart home technologies promise to provide older adults with better health, safety, and peace of mind. However, their adoption remains low, and ...
Context Aware Computing for Ambient Assisted Living
ICOST 2016: Proceedings of the 14th International Conference on Inclusive Smart Cities and Digital Health - Volume 9677With the prevalence of wireless technologies, cloud computing and the rapid growth of deployed smart sensors in the past few years, we live in an increasingly interconnected world. These technologies have fostered the dissemination of the Internet of ...
Smart Home Technologies: A Preliminary Review
ICIT '18: Proceedings of the 6th International Conference on Information Technology: IoT and Smart CityIn recent years, smart homes have become increasingly popular with the deployment of Internet of Things (IoT). Rapid diffusion of sensing technology also enabled advancement in smart homes. The advancements in these technologies surroundings smart homes ...
Comments