research-article

Decision support in tourism based on human-computer cloud

Authors:

Alexander Smirnov,

Andrew Ponomarev,

Tatiana Levashova,

Nikolay TeslyaAuthors Info & Claims

iiWAS '16: Proceedings of the 18th International Conference on Information Integration and Web-based Applications and Services

Pages 125 - 132

https://doi.org/10.1145/3011141.3011174

Published: 28 November 2016 Publication History

Abstract

Tourist mobility, high risk and uncertainty in unfamiliar environments cause the importance of information and decision support for tourists. On the other side, complex nature of tourism economic sector, intertwined with other sectors, demand for decision support methodologies and tools helping destination management organizations to plan the activities for promoting and rational development of tourist destinations. Decision support systems in tourism today leverage a variety of technologies both machine-driven and human-driven. This paper applies a novel concept of human-computer cloud as a conceptual and architectural approach to building decision support systems in tourism (both from the tourist's perspective, and from destination management organization's perspective). The main role of human-computer cloud here is to provide a convenient abstraction for computational resources, not only "ordinary" (electronic/software) ones but also human-based. In the paper, we identify the list of typical decision support tasks in tourism domain, outline possible human-based extensions of traditional kinds of decision support systems, and finally discuss how some popular decision support functions in this domain can be mapped to a multi-tiered conceptual architecture of human-computer cloud services. The proposed approach is illustrated by two usage scenarios - itinerary planning and destination visitors' survey.

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Index Terms

Decision support in tourism based on human-computer cloud
1. Applied computing
  1. Operations research
    1. Decision analysis
2. Information systems
  1. Information systems applications
    1. Decision support systems

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iiWAS '16: Proceedings of the 18th International Conference on Information Integration and Web-based Applications and Services

November 2016

528 pages

ISBN:9781450348072

DOI:10.1145/3011141

General Chair:
Gabriele Anderst-Kotsis
Johannes Kepler University Linz, Austria

Copyright © 2016 ACM.

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Published: 28 November 2016

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iiWAS '16

iiWAS '16: 18th International Conference on Information Integration and Web-based Applications and Services

November 28 - 30, 2016

Singapore, Singapore

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Cited By

Wang HYu ZRen ZZhang YLiu JWang LGuo B(2025)FingHV: Efficient Sharing and Fine-Grained Scheduling of Virtualized HPU ResourcesIEEE Transactions on Cybernetics10.1109/TCYB.2024.351856955:2(600-614)Online publication date: Feb-2025
https://doi.org/10.1109/TCYB.2024.3518569
Wang HYu ZRen ZZhang YGuo B(2022)An Efficient HPU Resource Virtualization Framework for Human-Machine Computing SystemsProceedings of the 13th Asia-Pacific Symposium on Internetware10.1145/3545258.3545264(166-174)Online publication date: 11-Jun-2022
https://dl.acm.org/doi/10.1145/3545258.3545264
Ponomarev AShilov N(2021)Human-Computer Cloud and Its Applications in E-TourismResearch Anthology on Decision Support Systems and Decision Management in Healthcare, Business, and Engineering10.4018/978-1-7998-9023-2.ch055(1143-1176)Online publication date: 2021
https://doi.org/10.4018/978-1-7998-9023-2.ch055
Smirnov APonomarev AShilov NKashevnik ATeslya N(2021)Ontology-Based Human-Computer Cloud for Decision SupportResearch Anthology on Decision Support Systems and Decision Management in Healthcare, Business, and Engineering10.4018/978-1-7998-9023-2.ch019(410-430)Online publication date: 2021
https://doi.org/10.4018/978-1-7998-9023-2.ch019
Ponomarev AShilov N(2020)Human-Computer Cloud and Its Applications in E-TourismTools and Technologies for the Development of Cyber-Physical Systems10.4018/978-1-7998-1974-5.ch008(202-235)Online publication date: 2020
https://doi.org/10.4018/978-1-7998-1974-5.ch008
Smirnov AShchekotov MShilov NPonomarev A(2018)Decision Support Service Based on Dynamic Resource Network Configuration in Human-Computer CloudProceedings of the 23rd Conference of Open Innovations Association FRUCT10.5555/3299905.3299954(362-368)Online publication date: 19-Nov-2018
https://dl.acm.org/doi/10.5555/3299905.3299954
Smirnov APonomarev AShilov NKashevnik ATeslya N(2018)Ontology-Based Human-Computer Cloud for Decision SupportInternational Journal of Embedded and Real-Time Communication Systems10.4018/IJERTCS.20180101019:1(1-19)Online publication date: Jan-2018
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Smirnov AShchekotov MShilov NPonomarev A(2018)Decision Support Service Based on Dynamic Resource Network Configuration in Human-Computer Cloud2018 23rd Conference of Open Innovations Association (FRUCT)10.23919/FRUCT.2018.8588080(362-368)Online publication date: Nov-2018
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