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Algorithmic bosses, robotic colleagues: toward human-centered algorithmic workplaces

Published:15 December 2016Publication History
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Abstract

We already know algorithms can make our lives and our work more efficient, but how can we go beyond that to create trustworthy, fair, and enjoyable workplaces in which workers can find meaning and continuously learn?

References

  1. Lee, M.K., Kusbit, D., Metsky, E., and Dabbish, L. Working with machines: The impact of algorithmic and data-driven management on human workers. In Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems {CHI}. ACM, 2015, 1603--1612. Google ScholarGoogle ScholarDigital LibraryDigital Library
  2. Lee, M.K. and Baykal, S. Algorithmic mediation in group decisions: Fairness perceptions of algorithmically mediated vs discussion based social division. Publication pending for Proceedings of the 20th ACM Conference on Computer-Supported Cooperative Work & Social Computing {CSCW}. ACM, 2017.Google ScholarGoogle Scholar
  3. Lee, M.K., Forlizzi, J., Kiesler, S., Rybski, P., Antanitis, J., and Savetsila, S. Personalization in HRI: A longitudinal field experiment. In Proceedings of 7th ACM/Institute of Electrical and Electronic Engineers {IEEE} International Conference on Human-Robot Interaction {HRI}. IEEE, 2012, 319--326. Google ScholarGoogle ScholarDigital LibraryDigital Library
  4. Lee, M.K., Kiesler, S., Forlizzi, J., and Rybski, P. Ripple effects of an embedded social agent: a field study of a social robot in the workplace. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems {CHI}. ACM, 2012, 695--704. Google ScholarGoogle ScholarDigital LibraryDigital Library

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            • Published in

              cover image XRDS: Crossroads, The ACM Magazine for Students
              XRDS: Crossroads, The ACM Magazine for Students  Volume 23, Issue 2
              The Future of Work
              Winter 2016
              64 pages
              ISSN:1528-4972
              EISSN:1528-4980
              DOI:10.1145/3026779
              Issue’s Table of Contents

              Copyright © 2016 ACM

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              Association for Computing Machinery

              New York, NY, United States

              Publication History

              • Published: 15 December 2016

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