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CarNote: Reducing Misunderstanding between Drivers by Digital Augmentation

Published: 07 March 2017 Publication History

Abstract

The road environment can be seen as a social situation: Drivers need to coordinate with each other to share the infrastructure. In addition to the driving behaviour itself, lights, horn and speed are the most frequently used means to exchange information, limiting both the range and the bandwidth of the connectivity and leading to misunderstanding and conflict. With everywhere available connectivity and the broad penetration of social network services, the relationship between drivers on the road may gain more transparency, enabling social information to pass through the steel shell of the cars and giving opportunities to reduce misunderstanding and strengthen empathy. In this study, we present "CarNote", a concept that aims to reduce misunderstanding and conflict between drivers by showing their emergency driving status to others. This concept was prototyped and evaluated with users in a driving simulator. The results showed that CarNote enhances drivers' empathy, increases forgiveness and decreases anger to others on the road.

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Cited By

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  • (2024)Situating Empathy in HCI/CSCW: A Scoping ReviewProceedings of the ACM on Human-Computer Interaction10.1145/36870528:CSCW2(1-37)Online publication date: 8-Nov-2024
  • (2023)Can We Understand Other Drivers? An Investigation on Empathic Triggers through Voice Information Transmission in DrivingAdjunct Proceedings of the 15th International Conference on Automotive User Interfaces and Interactive Vehicular Applications10.1145/3581961.3609901(42-47)Online publication date: 18-Sep-2023
  • (2022)Interactions of Automated Vehicles with Road UsersUser Experience Design in the Era of Automated Driving10.1007/978-3-030-77726-5_20(533-581)Online publication date: 1-Jan-2022
  • Show More Cited By

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  1. CarNote: Reducing Misunderstanding between Drivers by Digital Augmentation

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      cover image ACM Conferences
      IUI '17: Proceedings of the 22nd International Conference on Intelligent User Interfaces
      March 2017
      654 pages
      ISBN:9781450343480
      DOI:10.1145/3025171
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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      Published: 07 March 2017

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      Author Tags

      1. computer-mediated communication
      2. connected car
      3. driving violations
      4. social computing.

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      • Eindhoven University of Technology
      • Chinese scholarship council

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      IUI '17 Paper Acceptance Rate 63 of 272 submissions, 23%;
      Overall Acceptance Rate 746 of 2,811 submissions, 27%

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      Cited By

      View all
      • (2024)Situating Empathy in HCI/CSCW: A Scoping ReviewProceedings of the ACM on Human-Computer Interaction10.1145/36870528:CSCW2(1-37)Online publication date: 8-Nov-2024
      • (2023)Can We Understand Other Drivers? An Investigation on Empathic Triggers through Voice Information Transmission in DrivingAdjunct Proceedings of the 15th International Conference on Automotive User Interfaces and Interactive Vehicular Applications10.1145/3581961.3609901(42-47)Online publication date: 18-Sep-2023
      • (2022)Interactions of Automated Vehicles with Road UsersUser Experience Design in the Era of Automated Driving10.1007/978-3-030-77726-5_20(533-581)Online publication date: 1-Jan-2022
      • (2021)Acceptability Evaluation of Inter-driver Interaction via a Vehicle Agent Using Vehicle-to-Vehicle Communication on a Driving SimulatorJournal of Information Processing10.2197/ipsjjip.29.66729(667-675)Online publication date: 2021
      • (2020)“Watch out!”: Prediction-Level Intervention for Automated Driving12th International Conference on Automotive User Interfaces and Interactive Vehicular Applications10.1145/3409120.3410652(169-180)Online publication date: 21-Sep-2020
      • (2020)Acceptability evaluation of inter-driver interaction system via a driving agent using vehicle-to-vehicle communicationProceedings of the 11th Augmented Human International Conference10.1145/3396339.3396404(1-8)Online publication date: 27-May-2020

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