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Conversational Chat Circles: Being All Here Without Having to Hear It All

Published: 02 May 2017 Publication History

Abstract

Live streaming services are a growing form of social media. Most live streaming platforms allow viewers to communicate with each other and the broadcaster via a text chat. However, interaction in a text chat does not work well with too many users. Existing techniques to make text chat work with a larger number of participants often limit who can participate or how much users can participate. In this paper, we describe a new design for a text chat system that allows more people to participate without overwhelming users with too many messages. Our design strategically limits the number of messages a user sees based on the concept of neighborhoods, and emphasizes important messages through upvoting. We present a study comparing our system to a chat system similar to those found in commercial streaming services. Results of the study indicate that the Conversational Circle system is easier to understand and interact with, while supporting community among viewers and highlighting important content for the streamer.

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  • (2024)Towards a Design Framework for Data-Driven Game Streaming: A Multi-Stakeholder ApproachProceedings of the ACM on Human-Computer Interaction10.1145/36771078:CHI PLAY(1-28)Online publication date: 15-Oct-2024
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    cover image ACM Conferences
    CHI '17: Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems
    May 2017
    7138 pages
    ISBN:9781450346559
    DOI:10.1145/3025453
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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    Published: 02 May 2017

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    1. live streaming
    2. text chat

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    View all
    • (2024)Towards a Design Framework for Data-Driven Game Streaming: A Multi-Stakeholder ApproachProceedings of the ACM on Human-Computer Interaction10.1145/36771078:CHI PLAY(1-28)Online publication date: 15-Oct-2024
    • (2024)Investigating the Role of Real-Time Chat Summaries in Supporting Live StreamersProceedings of the 50th Graphics Interface Conference10.1145/3670947.3670980(1-12)Online publication date: 3-Jun-2024
    • (2024)Exploring The Affordances of Game-Aware Streaming to Support Blind and Low Vision Viewers: A Design Probe StudyProceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3663548.3675665(1-13)Online publication date: 27-Oct-2024
    • (2023)The View from MARS: Empowering Game Stream Viewers with Metadata Augmented Real-time StreamingProceedings of the 36th Annual ACM Symposium on User Interface Software and Technology10.1145/3586183.3606753(1-13)Online publication date: 29-Oct-2023
    • (2023)Compass: Supporting Large Group Mentorship in a Chat-Based UIProceedings of the ACM on Human-Computer Interaction10.1145/35794707:CSCW1(1-25)Online publication date: 16-Apr-2023
    • (2023)GameAware Streaming InterfacesCompanion Proceedings of the Annual Symposium on Computer-Human Interaction in Play10.1145/3573382.3616041(248-253)Online publication date: 6-Oct-2023
    • (2023)A Literature Review of Video-Sharing Platform Research in HCIProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581107(1-20)Online publication date: 19-Apr-2023
    • (2023)StoryChat: Designing a Narrative-Based Viewer Participation Tool for Live Streaming ChatroomsProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580912(1-18)Online publication date: 19-Apr-2023
    • (2023)“Ju. T’aime” My Idol, My Streamer: A Case Study on Fandom Experience as Audiences and Creators of VTuber ConcertIEEE Access10.1109/ACCESS.2023.325256311(31125-31142)Online publication date: 2023
    • (2022)Streamer's Hell - Investigating Audience Influence in Live-Streams Beyond the GameProceedings of the ACM on Human-Computer Interaction10.1145/35495156:CHI PLAY(1-27)Online publication date: 31-Oct-2022
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