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Paisa Stick: Tangible Currency Interface for Cashless Transactions

Published: 06 May 2017 Publication History

Abstract

Economies around the world are moving towards cashless transactions. The elderly and digitally illiterate seem to have been marginalized by this move. In this paper, we discuss the findings of our research on the problems faced by these users in performing digital transactions. Our findings have helped us in designing a tangible hardware interface that enables these users to perform cashless transactions easily. Our interface is inspired from the existing model of currency transaction from a physical wallet. We have evaluated our design with our target audience through a first-time usability test. In this paper, we present only the user's side of design considerations and evaluation results. These, we believe, may contribute to designing cashless transaction interfaces in an emergent setting.

References

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Mia Olsen, Jonas Hedman, and Ravi Vatrapu. 2012. Designing digital payment artifacts. In Proceedings of the 14th Annual International Conference on Electronic Commerce (ICEC '12). ACM, New York, NY, USA, 161--168. DOI=http://dx.doi.org/10.1145/2346536.2346568
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175 million new bank a/c in India in three years: World Bank, The Hindu http://www.thehindu.com/business/Industry/175million-new-bank-ac-in-india-in-three-years-worldbank/article7109166.ece
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Only 17% Indians own smartphones: survey, Live Mint- Feb 24, 2016 http://www.livemint.com/Consumer/yT14OgtSC7d yywWSynWOKN/Only-17-Indians-ownsmartphones-survey.html
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Joshi, Anirudha, and N. L. Sarda. "Do teams achieve usability goals? Evaluating goal achievement with usability goals setting tool." IFIP Conference on Human-Computer Interaction. Springer Berlin Heidelberg, 2011
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Mooltipass Offline Password Keeper, https://hackaday.io/project/86-mooltipass-offlinepassword-keeper
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Rodger Lea, Mike Blackstock, Nam Giang, and David Vogt. 2015. Smart cities: engaging users and developers to foster innovation ecosystems. In Adjunct Proceedings of the 2015 ACM International Joint Conference on Pervasive and Ubiquitous Computing and Proceedings of the 2015 ACM International Symposium on Wearable Computers (UbiComp/ISWC'15 Adjunct). ACM, New York, NY, USA, 1535--1542.
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Cited By

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  • (2024)Addressing the Technology Learning Divide Using Co-Learning with Familiarization MethodExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3650969(1-8)Online publication date: 11-May-2024
  • (2022)The Role of Intermediaries, Terrorist Assemblage, and Re-skilling in the Adoption of Cashless Transaction Systems in BangladeshProceedings of the 5th ACM SIGCAS/SIGCHI Conference on Computing and Sustainable Societies10.1145/3530190.3534810(266-279)Online publication date: 29-Jun-2022
  • (2021)Actionable UI Design Guidelines for Smartphone Applications Inclusive of Low-Literate UsersProceedings of the ACM on Human-Computer Interaction10.1145/34492105:CSCW1(1-30)Online publication date: 22-Apr-2021
  • Show More Cited By

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    cover image ACM Conferences
    CHI EA '17: Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems
    May 2017
    3954 pages
    ISBN:9781450346566
    DOI:10.1145/3027063
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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    Published: 06 May 2017

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    Author Tags

    1. India
    2. digital literacy
    3. emergent users
    4. tangible currency

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    Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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    Cited By

    View all
    • (2024)Addressing the Technology Learning Divide Using Co-Learning with Familiarization MethodExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3650969(1-8)Online publication date: 11-May-2024
    • (2022)The Role of Intermediaries, Terrorist Assemblage, and Re-skilling in the Adoption of Cashless Transaction Systems in BangladeshProceedings of the 5th ACM SIGCAS/SIGCHI Conference on Computing and Sustainable Societies10.1145/3530190.3534810(266-279)Online publication date: 29-Jun-2022
    • (2021)Actionable UI Design Guidelines for Smartphone Applications Inclusive of Low-Literate UsersProceedings of the ACM on Human-Computer Interaction10.1145/34492105:CSCW1(1-30)Online publication date: 22-Apr-2021
    • (2018)Sociocultural Practices that Make Microfinance WorkProceedings of the ACM on Human-Computer Interaction10.1145/32743342:CSCW(1-22)Online publication date: 1-Nov-2018

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