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Everything's Cool: Extending Security Warnings with Thermal Feedback

Published: 06 May 2017 Publication History

Abstract

Today's web security warnings often rely on visual cues such as colour, e.g., red URL highlighting indicates a security risk. However, such cues often go unnoticed by users and, even when noticed, are ignored. Our aim is to investigate the potential for using other modalities to improve comprehension of, and adherence to, security warnings, starting with thermal feedback. Thermal stimulation has inherent links to emotion and danger, so may provide unique advantages over current visual cues. However, interpretation of feedback varies, so research is needed to measure associations. We used an online questionnaire (n=45) and lab study (n=12) to investigate whether people associate a particular temperature range with different states of web security. Our results indicate that people generally associate a cold temperature with a secure page and warm with an insecure page, findings we will take forward into future work on the effect of thermal feedback on security-related behaviour

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Cited By

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  • (2022)Users' perceptions of chrome's compromised credential notificationProceedings of the Eighteenth USENIX Conference on Usable Privacy and Security10.5555/3563609.3563618(155-174)Online publication date: 8-Aug-2022
  • (2021)"I'm literally just hoping this will work"Proceedings of the Seventeenth USENIX Conference on Usable Privacy and Security10.5555/3563572.3563586(263-280)Online publication date: 9-Aug-2021
  • (2021)Harnessing the Challenges and Solutions to Improve Security Warnings: A ReviewSensors10.3390/s2121731321:21(7313)Online publication date: 3-Nov-2021
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    cover image ACM Conferences
    CHI EA '17: Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems
    May 2017
    3954 pages
    ISBN:9781450346566
    DOI:10.1145/3027063
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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    Published: 06 May 2017

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    Author Tags

    1. browser security warning
    2. ssl warning
    3. thermal feedback
    4. web security

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    CHI EA '17 Paper Acceptance Rate 1,000 of 5,000 submissions, 20%;
    Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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    Cited By

    View all
    • (2022)Users' perceptions of chrome's compromised credential notificationProceedings of the Eighteenth USENIX Conference on Usable Privacy and Security10.5555/3563609.3563618(155-174)Online publication date: 8-Aug-2022
    • (2021)"I'm literally just hoping this will work"Proceedings of the Seventeenth USENIX Conference on Usable Privacy and Security10.5555/3563572.3563586(263-280)Online publication date: 9-Aug-2021
    • (2021)Harnessing the Challenges and Solutions to Improve Security Warnings: A ReviewSensors10.3390/s2121731321:21(7313)Online publication date: 3-Nov-2021
    • (2020)Therminator: Understanding the Interdependency of Visual and On-Body Thermal Feedback in Virtual RealityProceedings of the 2020 CHI Conference on Human Factors in Computing Systems10.1145/3313831.3376195(1-14)Online publication date: 21-Apr-2020
    • (2019)Improving warning messages adherence: can Maya Security Bot advisor help?Security Journal10.1057/s41284-019-00185-733:2(293-310)Online publication date: 18-Jun-2019

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