skip to main content
10.1145/3027063.3053248acmconferencesArticle/Chapter ViewAbstractPublication PageschiConference Proceedingsconference-collections
abstract

Examining the Quality of Crowdsourced Deliberation: Respect, Reciprocity and Lack of Common-Good Orientation

Published: 06 May 2017 Publication History

Abstract

We examine deliberative quality of crowdsourced deliberation in this paper. Analyzing data from two crowdsourced policy-making processes, we found a good quality deliberation with respect, reciprocity, and storytelling according to the standards in the theory of deliberative democracy. We identified a group of super-deliberators, whose deliberation was above the average, and low-quality deliberators, whose deliberation was below the average. The findings show that even when crowdsourced policymaking was not designed for deliberation, it can facilitate a fairly high-quality democratic deliberation.

Supplementary Material

ZIP File (lbw0700.zip)
README included: DQI-CHI-SupplementaryMaterials.pdf DQI-CHI-SupplementaryMaterials contains an extended version of Table 1 and a table (Table 3) with the list of the categories and measures in Discourse Quality Index (DQI)

References

[1]
Tanja Aitamurto. 2012. Crowdsourcing for Democracy: A New Era in Policy-Making. Publications of the Committee for the Future, Parliament of Finland. Helsinki, Finland.
[2]
Tanja Aitamurto and Hélène Landemore. 2016. Crowdsourced Deliberation: The Case of the Law on Off-Road Traffic in Finland. Policy & Internet 8, 2 (2016), 174--196.
[3]
Tanja Aitamurto, Hélène Landemore, and Jorge Saldivar. 2016. Unmasking the Crowd: Participants? Motivation Factors, Expectations, and Profile in a Crowdsourced Law Reform. Information, Communication & Society (2016), 1--22.
[4]
André Bächtiger, Susumu Shikano, Seraina Pedrini, and Mirjam Ryser. 2009. Measuring deliberation 2.0: standards, discourse types, and sequenzialization. In ECPR General Conference, Potsdam. 5--12.
[5]
Luc Boltanski and Laurent Thévenot. 2006. On justification: Economies of worth. Princeton University Press.
[6]
Joshua Cohen. 1989. Deliberation and Democratic Legitimacy. In The Good Polity, eds. A. Hamlin and P. Pettit. New York: Basil Blackwell. 17--34 pages.
[7]
James S Fishkin. 2011. When the people speak: Deliberative democracy and public consultation. Oxford University Press.
[8]
Jürgen Habermas. 1984. The theory of communicative action, volume I.
[9]
Mark Klein. 2011. The MIT deliberatorium: Enabling large-scale deliberation about complex systemic problems. In Collaboration Technologies and Systems (CTS), 2011 International Conference on. IEEE, 161--161.
[10]
Travis Kriplean, Jonathan Morgan, Deen Freelon, Alan Borning, and Lance Bennett. 2012. Supporting reflective public thought with considerit. In Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work. ACM, 265--274.
[11]
Hélène Landemore. 2015. Inclusive Constitution-Making: The Icelandic Experiment. Journal of Political Philosophy 23, 2 (2015), 166--191.
[12]
Jane Mansbridge. 2010. Deliberative polling as the gold standard. The Good Society 19, 1 (2010), 55--62.
[13]
Jane Mansbridge, James Bohman, Simone Chambers, David Estlund, Andreas Føllesdal, Archon Fung, Cristina Lafont, Bernard Manin, and others. 2010. The Place of Self-Interest and the Role of Power in Deliberative Democracy. Journal of Political Philosophy 18, 1 (2010), 64--100.
[14]
José Luis Martí. 2006. The Epistemic Conception of Deliberative Democracy Defended Reasons, Rightness and Equal Political. Deliberative democracy and its discontents 27 (2006).
[15]
Laurence Monnoyer-Smith and Stéphanie Wojcik. 2012. Technology and the quality of public deliberation: a comparison between on and offline participation. International Journal of Electronic Governance 5, 1 (2012), 24--49.
[16]
Carole Pateman. 1970. Participation and Democratic Theory. Cambridge University Press.
[17]
John Prpic and Prashant Shukla. 2013. The Theory of Crowd Capital. In System Sciences (HICSS), 2013 46th Hawaii International Conference on. IEEE, 3505--3514.
[18]
Cynthia R. Farina, Dmitry Epstein, Josiah B. Heidt, and Mary J. Newhart. 2013. Regulation Room: Getting "more, better" civic participation in complex government policymaking. Transforming Government: People, Process and Policy 7, 4 (2013), 501--516.
[19]
Graham Smith. 2009. Democratic Innovations: Designing Institutions for Citizen Participation. Cambridge University Press.
[20]
Graham Smith, Corinne Wales, Peter John, Sarah Cotterill, Pat Sturgis, Stoker Gerry, and Hisako Nomura. 2009. Measuring the "deliberative quality" of an online experimental mini-public: Methodology and early results. In European Consortium for Political Research General Conference, in Potsdam, Germany, September.
[21]
Marco R Steenbergen, André Bächtiger, Markus Spörndli, and Jürg Steiner. 2003. Measuring Political Deliberation: A Discourse Quality Index. Comparative European Politics 1, 1 (2003), 21--48.

Cited By

View all
  • (2024)Crowdlaw: Application of Emerging Technologies and Collective Intelligence in Law and Policy Making2024 International Conference on Inventive Computation Technologies (ICICT)10.1109/ICICT60155.2024.10544756(288-293)Online publication date: 24-Apr-2024
  • (2023)Disagreement, Agreement, and Elaboration in Crowdsourced Deliberation: Ideation Through Elaborated PerspectivesExtended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544549.3585708(1-10)Online publication date: 19-Apr-2023
  • (2021)A Framework for Open Civic Design: Integrating Public Participation, Crowdsourcing, and Design ThinkingDigital Government: Research and Practice10.1145/34876072:4(1-22)Online publication date: 16-Dec-2021
  • Show More Cited By

Recommendations

Comments

Information & Contributors

Information

Published In

cover image ACM Conferences
CHI EA '17: Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems
May 2017
3954 pages
ISBN:9781450346566
DOI:10.1145/3027063
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

Sponsors

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 06 May 2017

Check for updates

Author Tags

  1. crowdlaw
  2. crowdsourced deliberation
  3. crowdsourcing
  4. deliberative democracy
  5. participatory democracy

Qualifiers

  • Abstract

Conference

CHI '17
Sponsor:

Acceptance Rates

CHI EA '17 Paper Acceptance Rate 1,000 of 5,000 submissions, 20%;
Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

Upcoming Conference

CHI 2025
ACM CHI Conference on Human Factors in Computing Systems
April 26 - May 1, 2025
Yokohama , Japan

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • Downloads (Last 12 months)31
  • Downloads (Last 6 weeks)5
Reflects downloads up to 03 Mar 2025

Other Metrics

Citations

Cited By

View all
  • (2024)Crowdlaw: Application of Emerging Technologies and Collective Intelligence in Law and Policy Making2024 International Conference on Inventive Computation Technologies (ICICT)10.1109/ICICT60155.2024.10544756(288-293)Online publication date: 24-Apr-2024
  • (2023)Disagreement, Agreement, and Elaboration in Crowdsourced Deliberation: Ideation Through Elaborated PerspectivesExtended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544549.3585708(1-10)Online publication date: 19-Apr-2023
  • (2021)A Framework for Open Civic Design: Integrating Public Participation, Crowdsourcing, and Design ThinkingDigital Government: Research and Practice10.1145/34876072:4(1-22)Online publication date: 16-Dec-2021
  • (2019)A Review of Research on Participation in Democratic Decision-Making Presented at SIGCHI Conferences. Toward an Improved Trading Zone Between Political Science and HCIProceedings of the ACM on Human-Computer Interaction10.1145/33592413:CSCW(1-29)Online publication date: 7-Nov-2019
  • (2017)Motivating Participation in Crowdsourced PolicymakingProceedings of the ACM on Human-Computer Interaction10.1145/31346531:CSCW(1-22)Online publication date: 6-Dec-2017

View Options

Login options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Figures

Tables

Media

Share

Share

Share this Publication link

Share on social media