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Ontology-based Aspect Extraction for an Improved Sentiment Analysis in Summarization of Product Reviews

Published: 20 January 2017 Publication History

Abstract

Current approaches in aspect-based sentiment analysis ignore or neutralize unhandled issues emerging from the lexicon-based scoring (i.e., SentiWordNet), whereby lexical sentiment analysis only classifies text based on affect word presence and word count are limited to these surface features. This is coupled with considerably low detection rate among implicit concepts in the text. To address this issues, this paper proposed the use of ontology to i) enhance aspect extraction process by identifying features pertaining to implicit entities, and ii) eliminate lexicon-based sentiment scoring issues which, in turn, improve sentiment analysis and summarization accuracy. Concept-level sentiment analysis aims to go beyond word-level analysis by employing ontologies which act as a semantic knowledge base rather than the lexicon. The outcome is an Ontology-Based Product Sentiment Summarization (OBPSS) framework which outperformed other existing summarization systems in terms of aspect extraction and sentiment scoring. The improved performance is supported by the sentence-level linguistic rules applied by OBPSS in providing a more accurate sentiment analysis.

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  • (2024)A Survey of Cutting-edge Multimodal Sentiment AnalysisACM Computing Surveys10.1145/365214956:9(1-38)Online publication date: 25-Apr-2024
  • (2024)Design of a CWA-wbiLSTM Model for Aspect based Sentiment Classification for Product ReviewsWireless Personal Communications10.1007/s11277-024-11690-3139:3(1709-1733)Online publication date: 19-Dec-2024
  • (2024)A systematic review of aspect-based sentiment analysis: domains, methods, and trendsArtificial Intelligence Review10.1007/s10462-024-10906-z57:11Online publication date: 17-Sep-2024
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cover image ACM Other conferences
ICCMS '17: Proceedings of the 8th International Conference on Computer Modeling and Simulation
January 2017
207 pages
ISBN:9781450348164
DOI:10.1145/3036331
© 2017 Association for Computing Machinery. ACM acknowledges that this contribution was authored or co-authored by an employee, contractor or affiliate of a national government. As such, the Government retains a nonexclusive, royalty-free right to publish or reproduce this article, or to allow others to do so, for Government purposes only.

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  • Central Queensland University
  • University of Canberra: University of Canberra

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Publication History

Published: 20 January 2017

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Author Tags

  1. Aspect Extraction
  2. Ontology
  3. Sentiment Analysis
  4. Sentiment summarization

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Cited By

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  • (2024)A Survey of Cutting-edge Multimodal Sentiment AnalysisACM Computing Surveys10.1145/365214956:9(1-38)Online publication date: 25-Apr-2024
  • (2024)Design of a CWA-wbiLSTM Model for Aspect based Sentiment Classification for Product ReviewsWireless Personal Communications10.1007/s11277-024-11690-3139:3(1709-1733)Online publication date: 19-Dec-2024
  • (2024)A systematic review of aspect-based sentiment analysis: domains, methods, and trendsArtificial Intelligence Review10.1007/s10462-024-10906-z57:11Online publication date: 17-Sep-2024
  • (2024)Trends and challenges in sentiment summarization: a systematic review of aspect extraction techniquesKnowledge and Information Systems10.1007/s10115-024-02075-w66:7(3671-3717)Online publication date: 9-May-2024
  • (2023)Sentiment Analysis on Online Videos by Time-Sync CommentsEntropy10.3390/e2507101625:7(1016)Online publication date: 2-Jul-2023
  • (2022)Review on sentiment analysis for text classification techniques from 2010 to 2021Multimedia Tools and Applications10.1007/s11042-022-14112-382:6(8137-8193)Online publication date: 1-Dec-2022
  • (2021)Aspect oriented Sentiment classification of COVID-19 twitter data; an enhanced LDA based text analytic approach2021 International Conference on Computer Engineering and Artificial Intelligence (ICCEAI)10.1109/ICCEAI52939.2021.00054(271-275)Online publication date: Aug-2021
  • (2020)Simple and Efficient Approach to the Aspect Extraction from Customers’Product Reviews2020 26th Conference of Open Innovations Association (FRUCT)10.23919/FRUCT48808.2020.9087546(1-7)Online publication date: Apr-2020
  • (2020)A Systematic Review on Implicit and Explicit Aspect Extraction in Sentiment AnalysisIEEE Access10.1109/ACCESS.2020.30312178(194166-194191)Online publication date: 2020
  • (2020)Extracting Aspect Terms using CRF and Bi-LSTM ModelsProcedia Computer Science10.1016/j.procs.2020.03.301167(2486-2495)Online publication date: 2020
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