Cited By
View all- Owais SKhanna SMani R(2017)Building Multi-Channel e-Service Delivery PlatformProceedings of the Special Collection on eGovernment Innovations in India10.1145/3055219.3055233(58-63)Online publication date: 7-Mar-2017
Citizen empowerment is one of the key elements for success of any democratic government. Delivering essential services to the common citizens is one such steps that leads to citizen empowerment. Advances in ICT has lead to evolution of eServices, which ...
Mobile Governance (m-Governance) is a new channel or access method to deliver government service to all citizens. M-Governance provides an additional access tool for e-Government and its processes with the uses of wireless and mobile technologies to ...
The continuing need for governments to radically improve the delivery of public services has led to a new, holistic government reform strategy labeled "Transformational Government" that strongly emphasizes customer-centricity. Attention has turned to ...
Association for Computing Machinery
New York, NY, United States
Check if you have access through your login credentials or your institution to get full access on this article.
Sign in