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A case study of usability evaluation of an InfoVis tool for analyzing Twitter

Published: 25 September 2017 Publication History

Abstract

This paper1 presents a case study to identify the characteristics of an information visualization tool that facilitates its learning and adoption process in the context of professional practice. We identified the principal categories that explain the most important aspects on the usefulness of the info vis tool that emerged during the practical use of the system and the challenges for its adoption. Our results point to the value of allowing more consideration of the user needs and may direct a future research on the development of information visualization tools.

References

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Semiu A Akanmu and Zulikha Jamaludin. 2015. Measuring InfoVis' decision sup-port e,ectiveness: From theory to practice. In Science and Information Conference (SAI), 2015. IEEE, 560--564.
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Aaron Bangor, James Miller, and Philip Kortum. 2009. Determining What Individual SUS Scores Mean: Adding an Adjective Rating Scale. Journal of Usability Studies 4, 3 (2009), 114--123.
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Andy Budd. 2007. Heuristics for Modern Web Application Development. (2007). http://www.andybudd.com/archives/2007/01/heuristics for modern web application development/.
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Ana Figueiras. 2015. Towards the understanding of interaction in information visualization. In Information Visualisation (iV), 2015 19th International Conference on. IEEE, 140--147.
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Carla MDS Freitas, Marcelo S Pimenta, and Dominique L Scapin. 2014. User-centered evaluation of information visualization techniques: Making the HCI-InfoVis connection explicit. In Handbook of human centric visualization. Springer, 315--336.
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Steve Krug. 2009. Rocket surgery made easy (1st ed.). New Riders.
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Heidi Lam, Enrico Bertini, Petra Isenberg, Catherine Plaisant, and Sheelagh Carpendale. 2012. Empirical studies in information visualization: Seven scenarios. IEEE transactions on visualization and computer graphics 18, 9 (2012), 1520--1536.
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Kevin Matz. 2011. The Gestalt Laws of Perception and how to use them in UI design. (2011). http://architectingusability.com/2011/05/26/ using-the-gestalt-laws-of-perception-in-ui-design/
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Michael J. Muller, Lisa Matheson, Colleen Page, and Robert Gallup. 1998. Methods & tools: participatory heuristic evaluation. Magazine interactions 5, 5 (1998), 13--18.
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Jakob Nielsen. 1995. 10 Usability Heuristics for User Interface Design. (1995). https://www.nngroup.com/articles/ten-usability-heuristics/
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Catherine Plaisant. 2004. The challenge of information visualization evaluation. In Proceedings of the working conference on Advanced visual interfaces. ACM, 109--116.
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Bahador Saket, Alex Endert, and John Stasko. 2016. Beyond Usability and Performance: A Review of User Experience-focused Evaluations in Visualization. In Proceedings of the Beyond Time and Errors on Novel Evaluation Methods for Visualization. ACM, 133--142.
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Bruce Tognazzini. 2014. First Principles of Interaction (Revised and Expanded). (2014). http://asktog.com/atc/principles-of-interaction-design/.

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Interacción '17: Proceedings of the XVIII International Conference on Human Computer Interaction
September 2017
268 pages
ISBN:9781450352291
DOI:10.1145/3123818
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 25 September 2017

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Author Tags

  1. adoption
  2. information visualization
  3. user-experience

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Interacción '17

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Overall Acceptance Rate 109 of 163 submissions, 67%

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