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A methodology to develop usability / user experience heuristics

Published: 25 September 2017 Publication History

Abstract

Usability is an important element to consider in the development of different software products. Because sets of generic usability heuristics may not evaluate specific features of different applications, several authors have developed new sets of usability heuristics in order to evaluate the usability of these specific applications. Many of these authors follow informal processes to develop new heuristics, which can generate sets of usability heuristics that do not evaluate effectively the usability. Therefore, it is necessary to formalize the process to develop usability heuristics. This research aims to formalize a methodology for developing usability heuristics.

References

[1]
H. Rex Hartson, Terence S. Andre, and Robert C. Williges. 2001. Criteria for Evaluating Usability Evaluation Methods. International Journal of Human-Computer Interaction 13, 4: 373--410.
[2]
Jean Scholtz. 2004. Usability Evaluation. In National Institute of Standards and Technology.
[3]
Cristian Rusu, Silvana Roncagliolo, Virginica Rusu, and César Collazos. 2011. A methodology to establish usability heuristics. In Proceedings ACHI2011: The Fourth International Conference on Advances in Computer-Human Interactions, 59--62
[4]
ISO 9241--11, Ergonomic requirements for office work with visual display terminals (VDT's) - Part 11: Guidance on Usability", International Organization for Standardization, Geneva, 1998.
[5]
ISO 9241--210. Ergonomics of human-system interaction ---- Part 210: Human-centred design for interactive systems. International Organization for Standardization, 2010
[6]
J. Nielsen, and R. Molich, "Heuristic Evaluation of User Interfaces", in Proceeding SIGCHI '90 Conference on Human factors in Computing Systems, pp. 249--256, 1990.

Cited By

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  • (2024)An Analysis of Videogames to Compose an Adapted Heuristic EvaluationFuture Perspectives on Human-Computer Interaction Research10.1007/978-3-031-71697-3_3(45-67)Online publication date: 25-Oct-2024
  • (2022)How accessible is my visualization? Evaluating visualization accessibility with ChartabilityComputer Graphics Forum10.1111/cgf.1452241:3(57-70)Online publication date: 12-Aug-2022
  • (2020)Towards a UX Assessment Method for AI-Enabled Domestic DevicesDistributed, Ambient and Pervasive Interactions10.1007/978-3-030-50344-4_24(336-347)Online publication date: 19-Jul-2020
  • Show More Cited By

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cover image ACM Other conferences
Interacción '17: Proceedings of the XVIII International Conference on Human Computer Interaction
September 2017
268 pages
ISBN:9781450352291
DOI:10.1145/3123818
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 25 September 2017

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Author Tags

  1. heuristic evaluation
  2. methodology
  3. usability
  4. usability heuristics
  5. user experience

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Interacción '17

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Overall Acceptance Rate 109 of 163 submissions, 67%

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Cited By

View all
  • (2024)An Analysis of Videogames to Compose an Adapted Heuristic EvaluationFuture Perspectives on Human-Computer Interaction Research10.1007/978-3-031-71697-3_3(45-67)Online publication date: 25-Oct-2024
  • (2022)How accessible is my visualization? Evaluating visualization accessibility with ChartabilityComputer Graphics Forum10.1111/cgf.1452241:3(57-70)Online publication date: 12-Aug-2022
  • (2020)Towards a UX Assessment Method for AI-Enabled Domestic DevicesDistributed, Ambient and Pervasive Interactions10.1007/978-3-030-50344-4_24(336-347)Online publication date: 19-Jul-2020
  • (2018)Usability Evaluation with Heuristics. New Proposal from Integrating Two Trusted SourcesDesign, User Experience, and Usability: Theory and Practice10.1007/978-3-319-91797-9_28(396-405)Online publication date: 2-Jun-2018

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