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Benefits and required capabilities of BI-tools in the private healthcare

Published: 20 September 2017 Publication History

Abstract

Increasing amount of data in the healthcare sector requires specific tools that enable to process data in the rapidly changing environment. Especially in the private healthcare sector there is a clear need for appropriate tools to support decision-making process and thus, enhance profit making. Based on an empirical investigation of eight private healthcare sector organizations, we gain understanding on use of BI-tools in the private healthcare sector and utilization of them in decision-making. We analyse the capability factors and features of the BI-tools in the private healthcare industry sector, using the information systems (IS) success model by DeLone and McLean [1] as our theoretical lenses for identifying the gained benefits and the success of BI-tool utilization.

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cover image ACM Conferences
AcademicMindtrek '17: Proceedings of the 21st International Academic Mindtrek Conference
September 2017
271 pages
ISBN:9781450354264
DOI:10.1145/3131085
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 20 September 2017

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Author Tags

  1. BI-tools
  2. benefits
  3. business intelligence
  4. private healthcare sector

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AcademicMindtrek'17
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AcademicMindtrek'17: Annual Academic Mindtrek Conference
September 20 - 21, 2017
Tampere, Finland

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