skip to main content
10.1145/3148456.3148501acmotherconferencesArticle/Chapter ViewAbstractPublication PagesihcConference Proceedingsconference-collections
research-article

A model to support designers of collaborative systems in anticipating scenarios

Published: 03 November 2015 Publication History

Abstract

Nowadays collaborative systems often present users with flexibility to customize different aspects according to their contexts or needs. Designers of these systems must define the possible customizations to be offered to users at design time. To do so, they have to decide what choices to make available to users, and consider which scenarios may be generated by users' decisions and their impact over time in other users' interactions. In this paper, we propose a modeling language that supports designers in this activity by allowing them to describe users' choices and actions over time and their impacts. Based on this description a scenario generator describes the situations that users can create by their choices. Exploring the scenarios generated at design time, the designer can inspect if any of the scenarios represent undesirable situations for end users. A preliminary evaluation of the model is presented and discussed.

References

[1]
Mark Ackerman. 2000. The Intellectual Challenge of CSCW: The Gap Between Social Requirements and Technical Feasibility. Human-Computer Interaction, 179--203.
[2]
Clarissa M. A. Barbosa, Raquel O. Prates, and Clarisse S. de Souza. 2005. MArq-G*: A Semiotic Engineering Approach for Supporting the Design of Multi-user Applications. Proc. of the Latin American Conference on Human-computer Interaction, ACM, 128--138.
[3]
Clarissa M. A. Barbosa, Raquel O. Prates, and Clarisse S. de Souza. 2007. Identifying potential social impact of collaborative systems at design time. Proc. of the Int. conference on Human-computer Interaction, 31--44. http://dl.acm.org/citation.cfm?id=1776994.1777002
[4]
Peter Forbrig, Célia Martinie, Philippe Palanque, Marco Winckler, and Racim Fahssi. 2014. Rapid Task-Models Development Using Sub-models, Sub-routines and Generic Components. Human-Centered Softw. Eng., 144--163.
[5]
Jonathan Grudin and Steven Poltrock. 2013. Computer Supported Cooperative Work. The Encyclopedia of Human-Computer Interaction, 2nd Ed.
[6]
Gwendolyn L. Kolfschoten and Gert-Jan de Vreede. 2007. The Collaboration Engineering Approach for Designing Collaboration Processes. Groupware: Design, Implementation, and Use, 95--110.
[7]
Célia Martinie, Philippe Palanque, and Marco Winckler. 2011. Structuring and Composition Mechanisms to Address Scalability Issues in Task Models. Proc. of the Int. conference on Human-Computer Interaction, 589--609.
[8]
Giulio Mori, Fabio Paternò, and Carmen Santoro. 2002. CTTE: Support for Developing and Analyzing Task Models for Interactive System Design. IEEE Trans. Softw. Eng. 797--813.
[9]
Fabio Paternò. 2003. ConcurTaskTrees: An Engineered Approach to Model-based Design of Interactive Systems. The Handbook of Task Analysis for Human-Computer Interaction, 483--503.
[10]
Manoel Pereira Jr., Simone I. R. Xavier, and Raquel O. Prates. 2014. Investigating the Use of a Simulator to Support Users in Anticipating Impact of Privacy Settings in Facebook. Proc. of the 18th Int. Conference on Supporting Group Work, 63--72.
[11]
Manoel Pereira Jr., Simone I. R. Xavier, and Raquel O. Prates. 2013. Antecipando possíveis implicações de privacidade na postagem de fotos no Facebook. XII Simpósio Brasileiro sobre Fatores Humanos em Sistemas Computacionais (IHC), 62--71.
[12]
Raquel O. Prates, Mary B. Rosson, and Clarisse S. de Souza. 2015. Interaction Anticipation: Communicating Impacts of Groupware Configuration Settings to Users. In Fifth International Symposium on End-User Development.
[13]
Raquel O. Prates and Clarisse S. de Souza. 1998. Towards a semiotic environment for supporting the development of multi-user interfaces. Proc. of the Fourth Int. Workshop on Groupware (CRIWG), 53--67.
[14]
Raquel O. Prates and Clarisse S. de Souza. 1999. Um modelo de apoio à expressão de projetistas de interface multi-usuário. Anais do II Workshop sobre Fatores Humanos em Sistemas Computacionais (IHC).
[15]
Clarisse S. de Souza. 2005. The Semiotic Engineering of Human-Computer Interaction. The MIT Press.
[16]
Gerrit C. Van Der Veer, Bert F. Lenting, and Bas a J Bergevoet. 1996. GTA: Groupware task analysis - Modeling complexity. Acta Psychologica, 297--322.
[17]
Martijn Van Welie, Gerrit C Van Der Veer, and Anton Eliëns. 1998. Euterpe - Tool support for analyzing cooperative. In the Proc. of the Ninth European Conference on Cognitive Ergonomics, 25--30.

Recommendations

Comments

Information & Contributors

Information

Published In

cover image ACM Other conferences
IHC '15: Proceedings of the 14th Brazilian Symposium on Human Factors in Computing Systems
November 2015
514 pages
ISBN:9781450353625
DOI:10.1145/3148456
© 2015 Association for Computing Machinery. ACM acknowledges that this contribution was authored or co-authored by an employee, contractor or affiliate of a national government. As such, the Government retains a nonexclusive, royalty-free right to publish or reproduce this article, or to allow others to do so, for Government purposes only.

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 03 November 2015

Permissions

Request permissions for this article.

Check for updates

Author Tags

  1. collaborative systems design
  2. configuration settings
  3. impact over time
  4. interaction anticipation
  5. simulation

Qualifiers

  • Research-article

Conference

IHC 2015

Acceptance Rates

Overall Acceptance Rate 331 of 973 submissions, 34%

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • 0
    Total Citations
  • 29
    Total Downloads
  • Downloads (Last 12 months)0
  • Downloads (Last 6 weeks)0
Reflects downloads up to 19 Feb 2025

Other Metrics

Citations

View Options

Login options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Figures

Tables

Media

Share

Share

Share this Publication link

Share on social media