Dora Luz González-Bañales
ABSTRACT
It is common knowledge that the interaction of the elderly with technological devices presents limitations mainly arising from issues inherent to their age, such as vision, hearing, motor, cognitive and haptic problems, which can be analyzed by using a number of both qualitative and quantitative methods and techniques. This research presents the results of the application of the qualitative analysis technique called 'Empathy Map' as a means to explore, get to know, and empathize, from the perspective of a person of old age, his interaction with technology; more specifically, with a Smartphone.
- A. Dickinson, J. Arnott, and S. Prior. 2007. Methods for human -- computer interaction research with older people. Behav. Inf. Technol. 26, 4 (2007), 343--352. Google Scholar
Digital Library
- Juan Gasca and Rafael Zaragozá. 2014. Designpedia. 80 herramientas para construir tus ideas, LID Editorial Empresarial.Google Scholar
- INM. 2015. Situación de las personas adultas mayores en México. Boletín demográfico 1, 1 (2015), 40.Google Scholar
Index Terms
- Empathy Map as a Tool to Analyze Human-Computer Interaction in the Elderly
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