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Municipal Virtual Communities (MuViC): Expanding Cities to the Virtual World

Published: 23 October 2017 Publication History

Abstract

Adoption of Online Social Networks keeps growing, leading to intertwine virtual life into social context. However, creating effective virtual communities with deep and meaningful interaction among members remains challenging. The factors that make a certain virtual community to bond are still not well known. We present a five-year experiment involving a Facebook Group for a city, adopted by 83% of its citizens as an extension of the city in the virtual world. A set of rules to manage the group formulated during the experiment is presented, created by observing its members' behaviour, which led to an effective management for a Municipal Virtual Group. The main rules are: (i) Unidentified profiles cannot have opinion in the group; (ii) Posts cannot be removed; (iii) It is not allowed to talk about politics beyond the city's context. Three cases that occurred in the group under such rules and their consequent impact are reported.

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  • (2021)EthicsProceedings of the XX Brazilian Symposium on Human Factors in Computing Systems10.1145/3472301.3484324(1-12)Online publication date: 18-Oct-2021

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cover image ACM Other conferences
IHC '17: Proceedings of the XVI Brazilian Symposium on Human Factors in Computing Systems
October 2017
622 pages
ISBN:9781450363778
DOI:10.1145/3160504
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

In-Cooperation

  • UDESC: Santa Catarina State University
  • Springer
  • SBC: Sociedade Brasileira de Computação
  • ACM: Association for Computing Machinery
  • UFSCar: Federal University of São Carlos
  • CAPES: Coordenação de Aperfeiçoamento de Pessoal de Nível Superior
  • UFPR: Universidade Federal do Paraná
  • CNPq: Conselho Nacional de Desenvolvimento Cientifico e Tecn
  • CGIBR: Comite Gestor da Internet no Brazil
  • OU: The Open University

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 23 October 2017

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Author Tags

  1. Community
  2. Facebook Groups
  3. Online Community
  4. Online Social Network
  5. Social Network Analysis
  6. Social Rules for Virtual Communities
  7. Virtual Community

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  • Refereed limited

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IHC 2017

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IHC '17 Paper Acceptance Rate 66 of 184 submissions, 36%;
Overall Acceptance Rate 331 of 973 submissions, 34%

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  • (2021)EthicsProceedings of the XX Brazilian Symposium on Human Factors in Computing Systems10.1145/3472301.3484324(1-12)Online publication date: 18-Oct-2021

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