skip to main content
10.1145/3170427.3186319acmconferencesArticle/Chapter ViewAbstractPublication PageschiConference Proceedingsconference-collections
panel

Managing Deviant Behavior in Online Communities III

Published: 20 April 2018 Publication History

Abstract

How do we determine what content and behavior in an online environment does not fit with community standards? What is "harassment" and how has the problem evolved over time? What automated and human-labor approaches are possible to manage inappropriate content? If platforms control what it is possible to say, what are the broader implications for the public sphere? In this panel discussion, we will highlight what we as a community have learned about these issues since this topic was presented as a panel at CHI twelve and twenty-four years ago.

References

[1]
Amy Bruckman, Catalina Danis, Cliff Lampe, Janet Sternberg, and Chris Waldron. 2006. Managing Deviant Behavior in Online Communities. CHI, ACM, 21--24.
[2]
Amy S. Bruckman, Pavel Curtis, Cliff Figallo, and Brenda Laurel. 1994. Approaches to Managing Deviant Behavior in Virtual Communities. CHI Conference Companion, ACM, 183--184.
[3]
R. Stuart Geiger. 2016. Bot-based collective blocklists on Twitter: the counterpublic moderation of harassment in a networked public space. Information, Communication & Society 19, 6.
[4]
J. N. Matias, A. Johnson, W. E. Boesel, B. Keegan, J. Friedman, and C. DeTar. 2015. Reporting, Reviewing, and Responding to Harssment on Twitter.
[5]
Sarah T. Roberts. 2017. Social Media's Silent Filter. The Atlantic. Retrieved from https://www.theatlantic.com/technology/archive/2 017/03/commercial-content-moderation/518796/.
[6]
Jessica Vitak, Kalyani Chadha, Linda Steiner, and Zahra Ashktorab. 2017. Identifying Women's Experiences With and Strategies for Mitigating Negative Effects of Online Harassment. CSCW, ACM, 1231--1245.
[7]
Ellery Wulczyn, Nithum Thain, and Lucas Dixon. 2017. Ex machina: Personal attacks seen at scale. World Wide Web Conference, 1391--1399.

Cited By

View all
  • (2023)Diverse Perspectives Can Mitigate Political Bias in Crowdsourced Content ModerationProceedings of the 2023 ACM Conference on Fairness, Accountability, and Transparency10.1145/3593013.3594080(1280-1291)Online publication date: 12-Jun-2023
  • (2022)Community Resilience: Quantifying the Disruptive Effects of Sudden Spikes in Activity within Online CommunitiesCHI Conference on Human Factors in Computing Systems Extended Abstracts10.1145/3491101.3519813(1-8)Online publication date: 27-Apr-2022
  • (2020)"Taking Care of a Fruit Tree": Nurturing as a Layer of Concern in Online Community ModerationExtended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems10.1145/3334480.3383009(1-9)Online publication date: 25-Apr-2020
  • Show More Cited By

Index Terms

  1. Managing Deviant Behavior in Online Communities III

    Recommendations

    Comments

    Information & Contributors

    Information

    Published In

    cover image ACM Conferences
    CHI EA '18: Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems
    April 2018
    3155 pages
    ISBN:9781450356213
    DOI:10.1145/3170427
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

    Sponsors

    Publisher

    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 20 April 2018

    Check for updates

    Author Tags

    1. community standards
    2. deviant behavior
    3. harassment
    4. machine learning
    5. norms
    6. online communities

    Qualifiers

    • Panel

    Conference

    CHI '18
    Sponsor:

    Acceptance Rates

    CHI EA '18 Paper Acceptance Rate 1,208 of 3,955 submissions, 31%;
    Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

    Upcoming Conference

    CHI 2025
    ACM CHI Conference on Human Factors in Computing Systems
    April 26 - May 1, 2025
    Yokohama , Japan

    Contributors

    Other Metrics

    Bibliometrics & Citations

    Bibliometrics

    Article Metrics

    • Downloads (Last 12 months)8
    • Downloads (Last 6 weeks)0
    Reflects downloads up to 12 Feb 2025

    Other Metrics

    Citations

    Cited By

    View all
    • (2023)Diverse Perspectives Can Mitigate Political Bias in Crowdsourced Content ModerationProceedings of the 2023 ACM Conference on Fairness, Accountability, and Transparency10.1145/3593013.3594080(1280-1291)Online publication date: 12-Jun-2023
    • (2022)Community Resilience: Quantifying the Disruptive Effects of Sudden Spikes in Activity within Online CommunitiesCHI Conference on Human Factors in Computing Systems Extended Abstracts10.1145/3491101.3519813(1-8)Online publication date: 27-Apr-2022
    • (2020)"Taking Care of a Fruit Tree": Nurturing as a Layer of Concern in Online Community ModerationExtended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems10.1145/3334480.3383009(1-9)Online publication date: 25-Apr-2020
    • (2018)Safe Spaces and Safe PlacesProceedings of the ACM on Human-Computer Interaction10.1145/32744242:CSCW(1-27)Online publication date: 1-Nov-2018

    View Options

    Login options

    View options

    PDF

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader

    Figures

    Tables

    Media

    Share

    Share

    Share this Publication link

    Share on social media