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Planning with Trust for Human-Robot Collaboration

Published: 26 February 2018 Publication History

Abstract

Trust is essential for human-robot collaboration and user adoption of autonomous systems, such as robot assistants. This paper introduces a computational model which integrates trust into robot decision-making. Specifically, we learn from data a partially observable Markov decision process (POMDP) with human trust as a latent variable. The trust-POMDP model provides a principled approach for the robot to (i) infer the trust of a human teammate through interaction, (ii) reason about the effect of its own actions on human behaviors, and (iii) choose actions that maximize team performance over the long term. We validated the model through human subject experiments on a table-clearing task in simulation (201 participants) and with a real robot (20 participants). The results show that the trust-POMDP improves human-robot team performance in this task. They further suggest that maximizing trust in itself may not improve team performance.

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cover image ACM Conferences
HRI '18: Proceedings of the 2018 ACM/IEEE International Conference on Human-Robot Interaction
February 2018
468 pages
ISBN:9781450349536
DOI:10.1145/3171221
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Publication History

Published: 26 February 2018

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Author Tags

  1. human-robot collaboration
  2. partially observable markov decision process (pomdp)
  3. trust models

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  • Research-article

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  • National Science Foundation CPS
  • National Science Foundation NRI
  • National Institute of Health R01

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HRI '18
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HRI '18 Paper Acceptance Rate 49 of 206 submissions, 24%;
Overall Acceptance Rate 268 of 1,124 submissions, 24%

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  • (2025)Human leading or following preferencesRobotics and Autonomous Systems10.1016/j.robot.2024.104821183:COnline publication date: 1-Jan-2025
  • (2024)Mixed-Initiative Human-Robot Teaming under Suboptimality with Online Bayesian AdaptationProceedings of the 23rd International Conference on Autonomous Agents and Multiagent Systems10.5555/3635637.3663005(1454-1462)Online publication date: 6-May-2024
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  • (2024)Understanding the Evolvement of Trust Over Time within Human-AI TeamsProceedings of the ACM on Human-Computer Interaction10.1145/36870608:CSCW2(1-31)Online publication date: 8-Nov-2024
  • (2024)Difficulties in Perceiving and Understanding Robot Reliability Changes in a Sequential Binary TaskProceedings of the 2024 ACM Symposium on Spatial User Interaction10.1145/3677386.3682083(1-11)Online publication date: 7-Oct-2024
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  • (2024)Do Humans Trust Robots that Violate Moral Trust?ACM Transactions on Human-Robot Interaction10.1145/365199213:2(1-30)Online publication date: 14-Jun-2024
  • (2024)A Qualitative Study of Human Theorizing about Robot Bodily BehaviorExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3651078(1-11)Online publication date: 11-May-2024
  • (2024)Navigating Real-World Challenges: A Quadruped Robot Guiding System for Visually Impaired People in Diverse EnvironmentsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642227(1-18)Online publication date: 11-May-2024
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