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Lifecycle management model review and design for LSP

Published: 15 March 2018 Publication History

Abstract

Although Logistics Service Providers (LSP) are crucial in today global business, not many logistics companies are able to sustain the high competitiveness in this opening economy. The adoption of a service lifecycle is expected to create adding value for LSPs to connect and strengthen relationship with their customers. Whilst the lifecycle management model for LSP is not existed, literatures are reviewed including Product Service System (PSS), Service Lifecycle Management (SLM) and Product Lifecycle Management (PLM). The Service Lifecycle will focus on the lifecycle of the services from the Beginning of Life, Middle of Life to the End of Life in term of activity and relationship. Service lifecycle management can be long-term, considering more than a product that just focuses on design, operation, spare part, overhaul and disposal. The model shall focus on customer and supplier to maintain the performance of service, to uses the full-service contract to response customer satisfaction. Besides, the strategies and tactic of the logistics service provider are important to response customer requirement.

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Cited By

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  • (2024)Factory Logistics Improvement: A Case Study Analysis of Companies in Northern Thailand, 2022–2024Logistics10.3390/logistics80300888:3(88)Online publication date: 9-Sep-2024
  • (2020)On LSP Lifecycle Model to Re-design Logistics Service: Case Studies of Thai LSPsSustainability10.3390/su1206239412:6(2394)Online publication date: 19-Mar-2020

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    cover image ACM Other conferences
    HP3C: Proceedings of the 2nd International Conference on High Performance Compilation, Computing and Communications
    March 2018
    123 pages
    ISBN:9781450363372
    DOI:10.1145/3195612
    • Conference Chair:
    • Steven Guan
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Published: 15 March 2018

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    Author Tags

    1. logistics service provider
    2. product lifecycle management
    3. product service system
    4. service lifecycle management

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    Cited By

    View all
    • (2024)Factory Logistics Improvement: A Case Study Analysis of Companies in Northern Thailand, 2022–2024Logistics10.3390/logistics80300888:3(88)Online publication date: 9-Sep-2024
    • (2020)On LSP Lifecycle Model to Re-design Logistics Service: Case Studies of Thai LSPsSustainability10.3390/su1206239412:6(2394)Online publication date: 19-Mar-2020

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