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Co-designing voice user interfaces with teenagers in the context of smart homes

Published: 19 June 2018 Publication History

Abstract

This paper explores the design of voice user interfaces for smart homes with teenagers. The work was motivated by two research questions: How can we co-design voice interfaces with teenagers? and What ideas and expectations do teenagers have in relation to voice interfaces in a smart home? A design process was used which involved the participants initially scripting exchanges with a smart home on paper then prototyping at a higher level of fidelity using a tablet app with speech output. The study was carried out in a high school in the UK with 55 pupils in Year 10 (14--15 years old). This work is the first of its kind to explore the co-design of VUIs with teenagers. The key contribution of this paper is the design method that was used which proved successful and gave insights into the use of dual prototyping fidelities and the impact of scaffolding on the designs produced. Other contributions include the themes which emerged from the designs and a set of four themes related to teenagers' expectation of smart homes. The wide range of findings reported in the paper also bring insights that are valuable to those wishing to design and develop VUIs with and for younger users.

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  • (2024)Coimagining the Future of Voice Assistants with Cultural SensitivityHuman Behavior and Emerging Technologies10.1155/2024/32387372024(1-21)Online publication date: 25-Mar-2024
  • (2024)Unfulfilled Promises of Child Safety and Privacy: Portrayals and Use of Children in Smart Home MarketingProceedings of the ACM on Human-Computer Interaction10.1145/36374228:CSCW1(1-29)Online publication date: 26-Apr-2024
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    cover image ACM Conferences
    IDC '18: Proceedings of the 17th ACM Conference on Interaction Design and Children
    June 2018
    789 pages
    ISBN:9781450351522
    DOI:10.1145/3202185
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Published: 19 June 2018

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    Author Tags

    1. adolescents
    2. co-design
    3. design
    4. smart home
    5. teenagers
    6. voice user interface

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    IDC '18: Interaction Design and Children
    June 19 - 22, 2018
    Trondheim, Norway

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    IDC '18 Paper Acceptance Rate 28 of 96 submissions, 29%;
    Overall Acceptance Rate 172 of 578 submissions, 30%

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    Cited By

    View all
    • (2024)Coimagining the Future of Voice Assistants with Cultural SensitivityHuman Behavior and Emerging Technologies10.1155/2024/32387372024(1-21)Online publication date: 25-Mar-2024
    • (2024)Unfulfilled Promises of Child Safety and Privacy: Portrayals and Use of Children in Smart Home MarketingProceedings of the ACM on Human-Computer Interaction10.1145/36374228:CSCW1(1-29)Online publication date: 26-Apr-2024
    • (2024)Children and Emerging Technologies: Ethical and Practical Research and DesignExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3636275(1-4)Online publication date: 11-May-2024
    • (2024)Talking Buildings: Interactive Human-Building Smart-Bot for Smart BuildingsWeb Information Systems Engineering – WISE 202410.1007/978-981-96-0579-8_28(399-415)Online publication date: 29-Nov-2024
    • (2023)Towards Bridging the Gap between Participatory Design and Formal EducationProceedings of the 22nd Annual ACM Interaction Design and Children Conference10.1145/3585088.3593881(652-656)Online publication date: 19-Jun-2023
    • (2023)Trends, Challenges and Processes in Conversational Agent Design: Exploring Practitioners’ Views through Semi-Structured InterviewsProceedings of the 5th International Conference on Conversational User Interfaces10.1145/3571884.3597143(1-10)Online publication date: 19-Jul-2023
    • (2023)Reviewing and Reflecting on Smart Home Research from the Human-Centered PerspectiveProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580842(1-21)Online publication date: 19-Apr-2023
    • (2022)Examining Teenagers’ Perceptions of Conversational Agents in Learning SettingsProceedings of the 21st Annual ACM Interaction Design and Children Conference10.1145/3501712.3529740(374-381)Online publication date: 27-Jun-2022
    • (2022)The Last Decade of HCI Research on Children and Voice-based Conversational AgentsProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3502016(1-19)Online publication date: 29-Apr-2022
    • (2022)Children designing privacy warningsInternational Journal of Child-Computer Interaction10.1016/j.ijcci.2021.10044631:COnline publication date: 1-Mar-2022
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