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Identifying and exploring design trade-offs in human-centered design

Published: 29 May 2018 Publication History

Abstract

Human-centered design should not only be grounded in understanding new media and technologies in terms of productivity, efficiency, reliability, and from economic perspectives, but it needs to explore innovative socio-technical environments contributing to human creativity, gratification, enjoyment, and quality of life. It represents a wicked problem with no "correct" solutions or "right" answers; the quality and success of design solutions are not only a question of fact, but a question of value and interests of the involved stakeholders.
Design trade-offs are the most basic characteristics of design. They are universal and they make us aware that there are "no decontextualized sweet spots". In contrast to design guidelines, they widen rather than narrow design spaces by (1) avoiding simple solutions to complex problems and (2) by identifying and exploring interesting new approaches with the objective to synthesize the strengths and reduce the weaknesses of the binary choices defining the trade-offs.
The paper articulates a conceptual framework for human-centered design focused on a design trade-off perspective. The framework is inspired from a brief analysis of design trade-offs in large scale developments (self-driving cars, sharing economy, and big data). Based on our own research activities, it is elaborated with specific design trade-offs (context-aware information delivery, meta-design, and cultures of participation) and further illustrated with the description of the Envisionment and Discovery Collaboratory, a socio-technical environment to frame and solve wicked problems in urban planning.

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cover image ACM Conferences
AVI '18: Proceedings of the 2018 International Conference on Advanced Visual Interfaces
May 2018
430 pages
ISBN:9781450356169
DOI:10.1145/3206505
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 29 May 2018

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Author Tags

  1. context-aware information delivery
  2. cultures of participation
  3. design trade-offs
  4. envisionment and discovery collaboratory
  5. human-centered design
  6. meta-design
  7. transformative frameworks

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AVI '18
AVI '18: 2018 International Conference on Advanced Visual Interfaces
May 29 - June 1, 2018
Grosseto, Castiglione della Pescaia, Italy

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AVI '18 Paper Acceptance Rate 19 of 77 submissions, 25%;
Overall Acceptance Rate 128 of 490 submissions, 26%

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  • (2024)Contextual influences on trade-offs in engineering design: a qualitative studyDesign Science10.1017/dsj.2024.3410Online publication date: 24-Oct-2024
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