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Promoting social participation through digital governance: identifying barriers in the brazilian public administration

Published: 30 May 2018 Publication History

Abstract

Public organizations are expanding their use of the democratic potential of information and communication technologies to promote the engagement of civil society in their organizational processes. Therefore, it is possible to perceive the transformation of initiatives from electronic government to digital governance based on social participation in government decision-making. This article aims to identify barriers for the adoption of strategic goals related to social participation in the Brazilian Public Administration present in the recently launched Brazilian Digital Governance Policy. To this end, a qualitative exploratory research was conducted through document analysis and semi-structured interviews with ICT managers from public organizations. A set of 25 different barriers for social participation was identified and then grouped into four categories, classified as structural or cultural barriers according to the literature. Posteriorly, these barriers were distributed in three dimensions (individual, organizational and strategic). The results made it possible to discuss the outcomes obtained by Meijer [20] and Melitski [22] in the Brazilian scenario. The lack of citizens' involvement in government issues and the lack of governmental initiatives are the most cited barriers.

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  • (2023)ENGELLİLER, YAŞLILAR VE BİLİŞİM ERİŞEBİLİRLİĞİPeople With Disabilities, The Elderly and Information AccessibilitySosyal Politika ve Sosyal Hizmet Çalışmaları Dergisi10.61861/spshcd.13685864:2(248-260)Online publication date: 31-Dec-2023
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    cover image ACM Other conferences
    dg.o '18: Proceedings of the 19th Annual International Conference on Digital Government Research: Governance in the Data Age
    May 2018
    889 pages
    ISBN:9781450365260
    DOI:10.1145/3209281
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Published: 30 May 2018

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    Author Tags

    1. barriers
    2. digital governance
    3. e-participation
    4. public organizations
    5. social participation

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    • (2024)Research on digital governance based on Web of Science—a bibliometric analysisFrontiers in Political Science10.3389/fpos.2024.14034046Online publication date: 16-Aug-2024
    • (2024)Designing Services for an ICT Platform to Support City Learning for Developing Smart CitiesInformation Systems10.1007/978-3-031-56481-9_20(295-308)Online publication date: 30-Mar-2024
    • (2023)ENGELLİLER, YAŞLILAR VE BİLİŞİM ERİŞEBİLİRLİĞİPeople With Disabilities, The Elderly and Information AccessibilitySosyal Politika ve Sosyal Hizmet Çalışmaları Dergisi10.61861/spshcd.13685864:2(248-260)Online publication date: 31-Dec-2023
    • (2023)Media Coverage of 3D Visual Tools Used in Urban Participatory PlanningInternational Journal of E-Planning Research10.4018/IJEPR.31808512:1(1-32)Online publication date: 10-Feb-2023
    • (2022)The influence of openness of public organizations and social media use on e-participation: the mediating effect of trust in e-governmentInternational Review of Public Administration10.1080/12294659.2022.213605427:4(281-296)Online publication date: 1-Nov-2022
    • (2019)Barriers and Drivers of using social media in e-goverance: A global case study2019 IEEE International Symposium on Signal Processing and Information Technology (ISSPIT)10.1109/ISSPIT47144.2019.9001764(1-6)Online publication date: Dec-2019

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