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Towards Designing Better Session Search Evaluation Metrics

Published: 27 June 2018 Publication History

Abstract

User satisfaction has been paid much attention to in recent Web search evaluation studies and regarded as the ground truth for designing better evaluation metrics. However, most existing studies are focused on the relationship between satisfaction and evaluation metrics at query-level. However, while search request becomes more and more complex, there are many scenarios in which multiple queries and multi-round search interactions are needed (e.g. exploratory search). In those cases, the relationship between session-level search satisfaction and session search evaluation metrics remain uninvestigated. In this paper, we analyze how users' perceptions of satisfaction accord with a series of session-level evaluation metrics. We conduct a laboratory study in which users are required to finish some complex search tasks and provide usefulness judgments of documents as well as session-level and query level satisfaction feedbacks. We test a number of popular session search evaluation metrics as well as different weighting functions. Experiment results show that query-level satisfaction is mainly decided by the clicked document that they think the most useful (maximum effect). While session-level satisfaction is highly correlated with the most recently issued queries (recency effect). We further propose a number of criteria for designing better session search evaluation metrics.

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Cited By

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  • (2025)Session-Level Normalization and Click-Through Data Enhancement for Session-Based EvaluationBig Data10.1007/978-981-96-1024-2_2(15-33)Online publication date: 24-Jan-2025
  • (2024)User-oriented metrics for search engine deterministic sort ordersInformation Processing & Management10.1016/j.ipm.2023.10354761:1(103547)Online publication date: Jan-2024
  • (2023)Characterizing and Early Predicting User Performance for Adaptive Search Path RecommendationProceedings of the Association for Information Science and Technology10.1002/pra2.79960:1(408-420)Online publication date: 22-Oct-2023
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cover image ACM Conferences
SIGIR '18: The 41st International ACM SIGIR Conference on Research & Development in Information Retrieval
June 2018
1509 pages
ISBN:9781450356572
DOI:10.1145/3209978
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 27 June 2018

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Author Tags

  1. search evaluation
  2. session search
  3. user satisfaction

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SIGIR '18
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SIGIR '18 Paper Acceptance Rate 86 of 409 submissions, 21%;
Overall Acceptance Rate 792 of 3,983 submissions, 20%

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Cited By

View all
  • (2025)Session-Level Normalization and Click-Through Data Enhancement for Session-Based EvaluationBig Data10.1007/978-981-96-1024-2_2(15-33)Online publication date: 24-Jan-2025
  • (2024)User-oriented metrics for search engine deterministic sort ordersInformation Processing & Management10.1016/j.ipm.2023.10354761:1(103547)Online publication date: Jan-2024
  • (2023)Characterizing and Early Predicting User Performance for Adaptive Search Path RecommendationProceedings of the Association for Information Science and Technology10.1002/pra2.79960:1(408-420)Online publication date: 22-Oct-2023
  • (2022)An Empirical Study of Older Adult’s Voice Assistant Use for Health Information SeekingACM Transactions on Interactive Intelligent Systems10.1145/348450712:2(1-32)Online publication date: 20-Jul-2022
  • (2021)Meta-evaluation of Conversational Search Evaluation MetricsACM Transactions on Information Systems10.1145/344502939:4(1-42)Online publication date: 1-Sep-2021
  • (2021)Modeling search and session effectivenessInformation Processing and Management: an International Journal10.1016/j.ipm.2021.10260158:4Online publication date: 1-Jul-2021
  • (2020)Cascade or RecencyProceedings of the 43rd International ACM SIGIR Conference on Research and Development in Information Retrieval10.1145/3397271.3401163(389-398)Online publication date: 25-Jul-2020
  • (2020)Models Versus SatisfactionProceedings of the 43rd International ACM SIGIR Conference on Research and Development in Information Retrieval10.1145/3397271.3401162(379-388)Online publication date: 25-Jul-2020
  • (2020)Metrics, User Models, and SatisfactionProceedings of the 13th International Conference on Web Search and Data Mining10.1145/3336191.3371799(654-662)Online publication date: 20-Jan-2020
  • (2019)Investigating Cognitive Effects in Session-level Search User SatisfactionProceedings of the 25th ACM SIGKDD International Conference on Knowledge Discovery & Data Mining10.1145/3292500.3330981(923-931)Online publication date: 25-Jul-2019
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