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A survey on IoT contribution in smart goods ordering cycle: Amazon buttons

Published: 26 June 2018 Publication History

Abstract

Internet of Things (IoT) is an emerging technology with a wide range of applications including smart homes, cars, offices and so on. It plays an important role in data gathering regardless of time and environment. Amazon Dash button is one of the smart outcomes of IoT technology that started to show in US market in April 2015 to enable users to shop for their frequently requested items by a press of a Wi-Fi connected button. In this paper, we present a survey about Amazon Dash button in terms of the operation itself and its marketing value in Gulf Cooperation council (GCC) countries. We highlight the limitations of its usage to enhance and automate the goods ordering cycle within the same area such as ordering without a prior notice of item price change and other technical or item delivery issues. In addition, we compare Amazon Dash buttons to the common shopping trends available in GCC. This comparison contributes in involving customers' experience while improving a tool to serve their needs. In order to build our work on actual recent data, we have conducted an internet survey that was completed by 144 internet users. We aim to understand how people can perceive these buttons and how we can improve them with extra automation enhancements to help the consumers order their items by a single click or maybe without it. This means that there is a chance to improve the buttons in the future by eliminating the button press and making it completely smart. We can also modify the architecture of the button by adding a GSM connection feature instead of Wi-Fi.

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Cited By

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  • (2024)Navigating the Future of Retail: User-Centric Analysis of IoT-Enabled Automated Purchasing SystemsArchives of Design Research10.15187/adr.2024.05.37.2.16337:2(163-185)Online publication date: 31-May-2024
  • (2024)Smart Dubai: A Post-Modern Utopian ModelDigital Governance & Security10.1007/978-3-031-49302-7_1(1-4)Online publication date: 24-Apr-2024
  • (2023)Accidentally Evil: On Questionable Values in Smart Home Co-DesignProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581504(1-14)Online publication date: 19-Apr-2023
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    cover image ACM Other conferences
    ICFNDS '18: Proceedings of the 2nd International Conference on Future Networks and Distributed Systems
    June 2018
    469 pages
    ISBN:9781450364287
    DOI:10.1145/3231053
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Publication History

    Published: 26 June 2018

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    Author Tags

    1. Amazon dash buttons
    2. GSM connection
    3. e-commerce
    4. gulf cooperation council
    5. internet of things
    6. machine learning

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    View all
    • (2024)Navigating the Future of Retail: User-Centric Analysis of IoT-Enabled Automated Purchasing SystemsArchives of Design Research10.15187/adr.2024.05.37.2.16337:2(163-185)Online publication date: 31-May-2024
    • (2024)Smart Dubai: A Post-Modern Utopian ModelDigital Governance & Security10.1007/978-3-031-49302-7_1(1-4)Online publication date: 24-Apr-2024
    • (2023)Accidentally Evil: On Questionable Values in Smart Home Co-DesignProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581504(1-14)Online publication date: 19-Apr-2023
    • (2020)Grasping Everyday Automation –A Design Space for Ubiquitous Automated SystemsProceedings of the 19th International Conference on Mobile and Ubiquitous Multimedia10.1145/3428361.3432079(332-334)Online publication date: 22-Nov-2020

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