Index Terms
- Setting the direction for computer user groups: the City University of New York experience
Recommendations
Computer user groups: The advantage of successful partnership
The growth in the use of distributed computing and the continuing increase in the number and scope of applications available for users of personal computers results in an environment in which there is an ongoing role for user groups. Computer users are ...
Severity and impact of computer user frustration: A comparison of student and workplace users
User frustration with information and computing technology is a pervasive and persistent problem. When computers crash, network congestion causes delays, and poor user interfaces trigger confusion there are dramatic consequences for individuals, ...
Comments